# Account Manager at Telstra

Telstra is hiring an Account Manager for a remote role open to applicants in Australia. It pays AUD 74k-AUD 96k a year and Level rates it Little AI ●○○○; you can [apply on Telstra](https://jobsbylevel.com/go/6c7abbb0-b8b7-4d59-8977-2429f99ae735?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Remote (TBTC Hoppers Crossing VIC).

## Details

- Company: [Telstra](https://jobsbylevel.com/companies/telstra)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Remote (TBTC Hoppers Crossing VIC)
- Salary: AUD 74k-AUD 96k
- Posted: October 22, 2026
- Apply: https://jobsbylevel.com/go/6c7abbb0-b8b7-4d59-8977-2429f99ae735?utm_medium=ai-agent

## Prepare for this job

The job page lists 4 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/account-manager-at-telstra-d4c66a

## Description

Employment Type Permanent Closing Date 18 Nov 2026 11:59pm Job Title Account Manager Job Summary As an Account Manager you support the development of deep customer relationships, managing and growing your own defined portfolio of accounts. This role is critical to maintaining strong customer relationships that grow TBTC. and Telstra’s revenue across our business customer portfolios. Your ability to listen to and deeply understand our customers, combined with your exceptional organisational skills will ensure you support our business customers to find the best ICT solutions to achieve their business goals. You will always put the customer first and support our pillars of Customer Obsession, Brilliant People and Partnerships, Responsible Growth and Returns and Execution Excellence. Job Description We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. This includes making Telstra the place you want to work. For you, that means a having career that grows with you, and working with a team powered by a human connection that prioritizes well-being and choice. Here’s what you can expect from us Flexible working. Wherever you live, choose where, when, and how you work so you can be at your best. There when life happens. From Gender Affirmation Leave to Telstra’s Additional Leave Day, we give you time to spend away from work when you need it most. Pay for performance. We recognize outstanding contributions through our generous incentive programs. Parental Leave. A gender-equal policy for parents so you can choose how and when you take your leave (16 weeks full pay or 32 weeks half pay). Receive superannuation contributions on paid and unpaid parental leave. Unlimited learning. Level up your credentials with access to 17,000 learning programs. Learn ‘on the job’ and achieve university credits toward degrees and master’s programs. Global presence. With a global presence across 22 countries, there are many opportunities to work where we do business. Extra perks. Receive 25% off Telstra products and services, plus unlock exclusive discounts from over 240 brands and partners. Make a Difference As an Account Manager you support the development of deep customer relationships, managing and growing your own defined portfolio of accounts. This role is critical to maintaining strong customer relationships that grow TBTC. and Telstra’s revenue across our business customer portfolios. Your ability to listen to and deeply understand our customers, combined with your exceptional organisational skills will ensure you support our business customers to find the best ICT solutions to achieve their business goals. You will always put the customer first and support our pillars of Customer Obsession, Brilliant People and Partnerships, Responsible Growth and Returns and Execution Excellence. Key Responsibilities This is how you'll bring the purpose of your role to life: As an Account Manager, you apply your excellent relationship building and organisational skills to deliver the following responsibilities: • Take ownership for managing relevant customer relationships to support ongoing development, drive customer satisfaction and achieve revenue and sales objectives for the defined portfolio. • Contribute to implementing the segment and portfolio strategy (including outbound campaigns) in order to support the retention and growth of customer portfolios. • Take accountability for managing inbound/outbound customer sales and service contracts, exploring sales opportunities, responding to queries and escalating complaints and leads to more experienced team members as required, to ensure timely remediation and positive customer experiences. • Authentically collaborate with peers, team members and key stakeholders across the TBTC channel (e.g. Field Sales Team and internal Telstra team and partners) to

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/account-manager-at-telstra-d4c66a

Source: https://jobsbylevel.com/jobs/account-manager-at-telstra-d4c66a

## Cite this page

Level. https://jobsbylevel.com/jobs/account-manager-at-telstra-d4c66a.

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