# Account Manager- Client Success at Experian

Experian is hiring an Account Manager- Client Success. Level rates it Little AI ●○○○; you can [apply on Experian](https://jobsbylevel.com/go/f404d4e0-33f3-41cf-a785-45b62bc02cc0?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. North Sydney, Australia.

## Details

- Company: [Experian](https://jobsbylevel.com/companies/experian)
- AI level: AI Level 1 (score 38 out of 100)
- Location: North Sydney, Australia
- Posted: November 1, 2026
- Apply: https://jobsbylevel.com/go/f404d4e0-33f3-41cf-a785-45b62bc02cc0?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=account-manager-client-success-at-experian-e8616c

## Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. As an Account Manager, you'll be at the centre of driving client success, retention, and growth across your portfolio. You'll take full ownership of the post‑sale relationship, partnering with clients to ensure they unlock real, measurable outcomes through Experian's solutions. You think commercially, sell solutions with confidence, and Experience digging into prospects' pain points and validating the issues they're facing with senior partners will set you up to succeed. Every day, you'll look ahead—spotting new growth opportunities, showcasing Experian's value in compelling ways, and building a pipeline. You'll work with the Business Development team to progress high‑quality opportunities and keep momentum high across your accounts. What You'll Bring to Experian Exceptional relationship‑building skills , helping you connect with clients quickly and collaborate with Sales, Product, Delivery and Data Ops. Sharp time‑management and prioritisation , juggling proactive engagement, renewals and issue resolution with confidence. Commercial instincts that cut through , helping you spot upsell and cross‑sell opportunities and understand the value they create for clients. A meticulous eye for detail across reporting, forecasting, renewals and day‑to‑day client communication. Clear, compelling communication — whether writing, presenting or engaging directly with senior team members. Influencing skills that inspire action , both with client execs and our teams. A results‑driven mindset , bringing urgency and ownership to renewals, risks and client outcomes. Microsoft Office capability , especially in Excel and PowerPoint. A proactive, self‑driven approach , while still being a contributor to a high‑performing Client Success team. Work that matters - What you'll be doing Manage and strengthen client relationships across a defined portfolio to drive retention and renewal outcomes. Generate new sales opportunities through proactive outbound engagement and timely inbound followup via calls and emails. Deeply understand customer needs and requirements to ensure solutions delivered align with client objectives. Collaborate with Solutioning, Product, Delivery and Data teams to support effective solution design and implementation. Research accounts, map key stakeholders, and proactively build and maintain relationships at multiple levels. Partner with Sales Directors to build pipeline and identify upsell and crosssell opportunities. Escalate client issues early and appropriately to ensure fast and effective resolution. Respond promptly to all internal and external queries to support an excellent client experience. More About You You're early in your sales career — anywhere from zero to two years in — and hungry to grow. You're naturally curious, commercially minded, and motivated by uncovering opportunities and helping clients succeed. You build rapport quickly, communicate with confidence, and take a consultative, relationship‑first approach to every conversation. You're comfortable navigating fast‑moving environments, switching gears when needed, and keeping multiple

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Source: https://jobsbylevel.com/jobs/account-manager-client-success-at-experian-e8616c

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