# Account Receivable Clerk (Collections) at Instructure

Instructure is hiring an Account Receivable Clerk (Collections) for a remote role open to applicants in Philippines. Level rates it Little AI ●○○○; you can [apply on Instructure](https://jobsbylevel.com/go/5f21f726-3daf-4fae-8012-f25601a6450c?utm_medium=ai-agent).

AI Level 1, AI centrality 33 out of 100. Remote (Manila, Philippines (remote)).

## Details

- Company: [Instructure](https://jobsbylevel.com/companies/instructure)
- AI level: AI Level 1 (score 33 out of 100)
- Location: Remote (Manila, Philippines (remote))
- Posted: October 22, 2026
- Apply: https://jobsbylevel.com/go/5f21f726-3daf-4fae-8012-f25601a6450c?utm_medium=ai-agent

## Description

At Instructure , we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: Shift Schedule: EMEA Shift (2PM to 11PM GMT+8) We are hiring a detail-oriented Accounts Receivable Clerk to join our Accounts Receivable (AR) team. This role supports general AR functions, including collections, AR operations, billing support, account reconciliation, and project coordination to help ensure accurate, timely, and compliant financial processes. About the Job As part of the AR team, the Accounts Receivable Clerk plays a key role in protecting cash flow, supporting daily AR operations, and maintaining accurate customer accounts. You will work closely with Sales, Finance, Billing, Customer Support, Operations, and internal project stakeholders to resolve collection issues, review account activity, support billing accuracy, monitor customer credit exposure and payment behavior and improve AR workflows. This position is ideal for someone with experience in general Accounts Receivable, collections, billing support, cash application, customer account reconciliation, AR operations, or finance project coordination. The role requires strong attention to detail, professional communication, ownership of follow-up items, and project management skills to coordinate stakeholders, track deliverables, manage timelines, and support AR initiatives through completion. What You Will Be Doing Manage AR collections activities, including reviewing aging reports, following up on overdue balances, documenting collection activity, and escalating past-due accounts as needed. Support general AR operations, including billing follow-up, cash application, account reconciliation, invoice review, month-end close support, reporting, and process compliance. Review customer accounts, payment terms, credit holds, payment history, outstanding balances, and collection notes to support accurate account management and timely resolution. Research and resolve billing discrepancies, short payments, unapplied payments, duplicate invoices, credit balances, and customer payment disputes in a timely and accurate manner. Process and support AR credits, including credit memos, invoice adjustments, write-offs, rebills, and documentation required for approval and audit support. Coordinate cross-functional AR projects with internal stakeholders by clarifying ownership, tracking risks and deliverables, managing timelines and driving projects completion. Maintain accurate AR records, including customer communications, collection notes, account review status, credit approvals, issue resolutions, and supporting documentation. Help AR managers with project management activities related to AR improvements, including tracking action items and deliverables, updating process documentation, monitoring deadlines, preparing status updates, and supporting cross-functional initiatives from planning through completion. Recommend process improvements to reduce billing errors, improve collections effectiveness, strengthen AR controls, and support a more efficient workflow. What You Need to Know / Have Experience in Accounts Receivable, Collections, Billing, Finance Operations, Credit, or a related administrative finance role. Strong understanding of AR collections, aging reports, customer follow-up, payment disputes, credit holds, collection notes, and escalation processes. Working knowledge of general AR operations, including invoicing, cash application, account reconciliation, unapplied payments, month-end close support, reporting, and billing workflows. Knowledge of AR credits, including credit memos, invoice corrections, adjustments, rebills, customer

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/account-receivable-clerk-collections-at-instructure-e23e73

Source: https://jobsbylevel.com/jobs/account-receivable-clerk-collections-at-instructure-e23e73

## Cite this page

Level. https://jobsbylevel.com/jobs/account-receivable-clerk-collections-at-instructure-e23e73.

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