# Advanced Technical Support Engineer – Tier 3 (PageWide Industrial, AMS) at HP

HP is hiring an Advanced Technical Support Engineer – Tier 3 (PageWide Industrial, AMS). It pays $74k-$114k a year and Level rates it Little AI ●○○○; you can [apply on HP](https://jobsbylevel.com/go/29f1bbf2-199f-4c26-8342-18d3f02b8ea5?utm_medium=ai-agent).

AI Level 1, AI centrality 30 out of 100. Corvallis, Oregon, United States of America.

## Details

- Company: [HP](https://jobsbylevel.com/companies/hp)
- AI level: AI Level 1 (score 30 out of 100)
- Location: Corvallis, Oregon, United States of America
- Salary: $74k-$114k
- Posted: November 13, 2026
- Apply: https://jobsbylevel.com/go/29f1bbf2-199f-4c26-8342-18d3f02b8ea5?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=advanced-technical-support-engineer-tier-3-pagewide-industrial-ams-at-hp-0bba31

## Description

Advanced Technical Support Engineer – Tier 3 (PageWide Industrial, AMS) Description - Love solving complex problems? Curious about how cutting‑edge technology works behind the scenes ? In this role, you’ll be part of an elite technical team that tackles high‑impact challenges, supports mission‑critical customers, and keeps HP’s most advanced technologies running at their best. As a senior technical expert supporting PageWide, you’ll dive into complex issues across multiple technologies, design creative support solutions, and work directly with customers and internal teams around the globe. You’ll build trusted relationships, influence outcomes, lead meaningful projects, and help shape how HP delivers world‑class support—while continuously learning and growing your own skills. This is a role for people who like variety, visibility, ownership, and making a real impact . What You’ll Do Become the go‑to technical expert for critical or high‑impact technologies and customer environments—your expertise genuinely matters. Solve challenging, real‑world problems across hardware, software, and systems, both independently and with a collaborative team. Design smart, customized support solutions that go beyond “fixing the issue” to improving long‑term customer success. Work directly with customers—from engineers to senior leaders—building trusted relationships and guiding expectations during high‑pressure moments. Partner with teammates across HP (engineering, field, account teams, and more) to crack cross‑technology challenges together. Take ownership of escalations, bringing structure, calm, and creativity to complex situations. Spot opportunities to improve products, processes, and services—and actually help make those improvements happen. Lead or contribute to exciting technical and operational projects that influence how HP supports customers globally. Continuously learn new technologies, tools, and approaches—this role evolves with you. What We’re Looking For Education & Experience A four‑year or graduate degree in Computer Science, Information Systems, Engineering, or a related field —or— equivalent hands‑on experience and proven technical capability. Typically 4–7 years of experience in areas like advanced technical support, customer support, systems, mission‑critical environments, or account‑focused technical roles. Prior experience with HP products or enterprise technology environments is a plus—but curiosity and learning agility matter just as much. Skills You’ll Build & Use You don’t need to be an expert in everything —but you’ll get exposure to a wide range of technologies, including: Advanced technical support & troubleshooting Electromechanical systems & electronics Operating systems & automation Preventive maintenance & commissioning Process improvement & KPI‑driven problem solving Customer relationship management & technical consulting Safety, quality, and operational excellence How You’ll Succeed Clear communication – You can explain complex ideas simply. Results orientation – You like seeing your work make a difference. Learning agility – You’re curious and adapt quickly. Digital fluency – You’re comfortable working with modern tools and data. Customer centricity – You care about real customer outcomes, not just closing tickets. Impact & Growth Your work impacts multiple teams and customers , not just a single task or system. You’ll often act as a technical leader or project lead , helping guide decisions and outcomes. This role offers strong visibility and is a great platform for future growth into technical leadership, program management, or broader business roles within HP. Complexity Level You’ll handle moderately complex to complex challenges , with room to innovate and apply your own judgment—this is not a “scripted” role. Salary The pay range for this role is $73,800 to $113,650 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/advanced-technical-support-engineer-tier-3-pagewide-industrial-ams-at-hp-0bba31

Source: https://jobsbylevel.com/jobs/advanced-technical-support-engineer-tier-3-pagewide-industrial-ams-at-hp-0bba31

## Cite this page

Level. https://jobsbylevel.com/jobs/advanced-technical-support-engineer-tier-3-pagewide-industrial-ams-at-hp-0bba31.

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