# Advice Practice Management Lead at ANZ

ANZ is hiring an Advice Practice Management Lead in Melbourne, Australia. Level rates it Little AI ●○○○; you can [apply on ANZ](https://jobsbylevel.com/go/eb75d01d-4155-4166-8ff8-59c6be0389b0?utm_medium=ai-agent).

AI Level 1, AI centrality 25 out of 100. Melbourne.

## Details

- Company: [ANZ](https://jobsbylevel.com/companies/anz)
- AI level: AI Level 1 (score 25 out of 100)
- Location: Melbourne
- Posted: November 6, 2026
- Apply: https://jobsbylevel.com/go/eb75d01d-4155-4166-8ff8-59c6be0389b0?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=advice-practice-management-lead-at-anz-0217b4

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/advice-practice-management-lead-at-anz-0217b4

## Description

About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. Join Business & Private Bank and help deliver our growth ambitions by backing Australian businesses and private clients with the insights, solutions and support they need to move forward. We play a critical role in delivering the ANZ 2030 Strategy and you’ll be part of a team guided by our values to put customers first, deliver with excellence, own the outcome and work as one. About the Role As a Practice Management Lead in our Advice Enablement team, you’ll play a key role in leading the effective management and continuous evolution of the Advice practice, strengthening the processes, controls, governance, technology and ways of working required to be a well-managed business today, while building the foundations for a scalable, leading wealth management proposition. Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours. Role Type: Permanent Role Location: Melbourne/Sydney/Brisbane Work Hours: Standard What will your day look like? As a Practice Management Lead, you’ll play a key role in enhancing how our Advice business operates, ensuring advisers and support teams can deliver exceptional customer outcomes through simple, effective and scalable practices. You will: Drive continuous improvement of advice processes, workflows and procedures to create a more efficient, consistent and customer-focused operating environment. Identify and remove operational inefficiencies that impact customers, advisers and support teams, improving overall service delivery and experience. Work closely with Technology teams to enhance advice platforms, CRM systems, workflow tools, automation capabilities and the responsible adoption of AI solutions. Leverage customer feedback, frontline insights and operational data to prioritise and implement practical, sustainable improvements. Provide expert guidance and support to frontline teams on end-to-end advice processes and best practices. Strengthen governance, controls, data quality and operational disciplines to support a well-managed and compliant business. Ensure processes, templates, procedures and guidance remain aligned with legal, regulatory and internal policy requirements. Monitor business risks, incidents, complaints and process dependencies, helping drive timely resolution and continuous improvement. Collaborate with Risk, Compliance, Quality Advice and other specialist teams to support the delivery of high-quality, compliant advice. Support the successful implementation of regulatory, technology and business change initiatives across the advice practice. Help build scalable operating frameworks and ways of working that support future business growth without adding unnecessary complexity. Contribute to the ongoing evolution of the wealth proposition and advice operating model by providing practice management expertise and strategic insights. Lead and develop a high-performing team, fostering a strong culture of accountability, collaboration, customer focus and risk awareness. Build strong partnerships across Advice, Private Banking, Operations, Product, Technology, Risk and Compliance to deliver shared business outcomes. Contribute as a member of the Advice Enablement Leadership Team, supporting strategic priorities and broader Wealth business objectives. What will you bring? To grow and be successful in this role, you will ideally bring the following: Must-have knowledge, skills and experience: Strong experience within financial services, with exposure to financial advice, practice management, operational improvement, business transformation or change initiatives. Sound understanding of end-to-end advice processes and the associated regulatory, risk,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/advice-practice-management-lead-at-anz-0217b4

Source: https://jobsbylevel.com/jobs/advice-practice-management-lead-at-anz-0217b4

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Level. https://jobsbylevel.com/jobs/advice-practice-management-lead-at-anz-0217b4.

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