# Analysis & Insight Manager at Nationwide

Nationwide is hiring an Analysis & Insight Manager in Glasgow, United Kingdom. Level rates it Little AI ●○○○; you can [apply on Nationwide](https://jobsbylevel.com/go/dc03d049-ef5d-40f1-b8b8-90ec5fdbbfe4?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. Glasgow, United Kingdom.

## Details

- Company: [Nationwide](https://jobsbylevel.com/companies/nationwide)
- AI level: AI Level 1 (score 36 out of 100)
- Location: Glasgow, United Kingdom
- Posted: October 28, 2026
- Apply: https://jobsbylevel.com/go/dc03d049-ef5d-40f1-b8b8-90ec5fdbbfe4?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=analysis-insight-manager-at-nationwide-3511af

## Description

This role sits within the Operational Effectiveness team in Business Banking Business Operations. It supports the optimisation of Business Banking Business Operation processes through the development of trusted data, dashboards and reporting that helps operational leaders understand performance, identify the causes of customer and process friction, and take focused action. By bringing together operational and customer outcome insight, you will help the business measure what matters, strengthen decision-making and deliver better outcomes for customers and members. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Glasgow or Northampton offices. If you’re based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here . Virgin Money is now part of Nationwide Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years. You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. What you’ll be doing You will work with colleagues across Business Banking Business Operations to turn operational and customer outcome data into clear, actionable insight. You will develop and improve dashboards and reporting packs, define meaningful measures and make sure information is accurate, consistent and easy to understand. You will look beyond headline results to identify trends, root causes, emerging risks and opportunities to prevent repeat customer harm or service failure. You will bring together stakeholders to agree priorities, translate business questions into analytical requirements and ensure insight leads to owned actions and measurable improvement. You will also shape the longer-term data and insight roadmap for Operational Effectiveness, improving how the team uses evidence to make decisions. We are looking for an experienced data and insight professional who can combine analytical rigour with a strong understanding of operational performance and customer outcomes. The successful candidate will be comfortable moving from a business question to a clear measure, an effective dashboard and a concise story that helps leaders decide what to do next. About you As a minimum requirement, you will have: Demonstrable experience designing and delivering operational dashboards, management information and reporting packs that have supported decisions and measurable action. Advanced practical experience of a business intelligence and visualisation tool, such as Microsoft Power BI, including data modelling, measure development and effective dashboard design. Strong hands-on analytical capability, including practical experience using Python to extract, combine, transform and interrogate data from multiple or fragmented sources, alongside advanced Microsoft Excel skills, including automation using VBA or comparable tools. Experience defining performance measures and outcome indicators, with a clear understanding of the difference between volumes, service measures, quality

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/analysis-insight-manager-at-nationwide-3511af

Source: https://jobsbylevel.com/jobs/analysis-insight-manager-at-nationwide-3511af

## Cite this page

Level. https://jobsbylevel.com/jobs/analysis-insight-manager-at-nationwide-3511af.

Get job alerts: https://jobsbylevel.com/newsletter