# Analyst, Benefits - NA at Johnson & Johnson

AI Level 1, AI centrality 39 out of 100. Bogotá, Distrito Capital, Colombia.

## Details

- Company: [Johnson & Johnson](https://jobsbylevel.com/companies/johnson-johnson)
- AI level: AI Level 1 (score 39 out of 100)
- Location: Bogotá, Distrito Capital, Colombia
- Posted: October 7, 2026
- Apply: https://jobsbylevel.com/go/5e07b440-1971-441e-b9c6-2dc2fc22538d

## Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com . As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Human Resources Job Sub Function: Total Rewards Job Category: Professional All Job Posting Locations: Bogotá, Distrito Capital, Colombia Job Description: DePuy Synthes is recruiting for an Analyst, Benefits - North America, located in Bogota, Colombia. Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. The Analyst, Benefits - North America is part of the Global Services Human Resources (GS HR) organization and supports the delivery and administration of employee benefit programs across North America. This role serves as a key resource for employees, managers, vendors, and HR partners by providing benefits expertise, resolving complex inquiries, supporting benefit operations, and ensuring a high-quality employee experience. This position offers the opportunity to collaborate across multiple countries, contribute to process improvements, support annual benefit events and program implementations, and help ensure compliance with benefit plan policies and regulatory requirements. The role is ideal for an HR professional who enjoys problem solving, customer service, and working in a fast-paced, global environment. Key Responsibilities Manage Tier 2.0 and Tier 1.5 benefits cases, researching and resolving complex employee inquiries related to North America benefit programs. Provide support for leave of absence and time-off programs, ensuring timely case resolution and accurate administration. Partner with external vendors, including benefit administrators and insurance providers, to resolve escalated issues and maintain service excellence. Support annual enrollment and renewal activities, including testing, employee communications, issue resolution, and process execution. Assist with the implementation of new benefit programs, plan changes, and ongoing enhancements across North America. Interpret benefit policies, plan provisions, and program guidelines, escalating exceptions and unique situations as needed. Maintain benefit plan documentation and ensure employee-facing resources remain accurate and up to date. Support the development and distribution of employee communications related to benefit programs, enrollment, leave, and wellness initiatives. Perform benefits-related transactions and data management activities using HR systems, including operational processes, integrations, and reporting support. Assist with

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Source: https://jobsbylevel.com/jobs/analyst-benefits-na-at-johnson-johnson-53b0cc

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