# AskHR Associate (Frontline HR Inquiry resolution) at Gartner

Gartner is hiring an AskHR Associate (Frontline HR Inquiry resolution) in Gurugram, India. Level rates it Little AI ●○○○; you can [apply on Gartner](https://jobsbylevel.com/go/ee632b4d-561c-4e6a-91ef-b477fcac233e?utm_medium=ai-agent).

AI Level 1, AI centrality 34 out of 100. Gurgaon.

## Details

- Company: [Gartner](https://jobsbylevel.com/companies/gartner)
- AI level: AI Level 1 (score 34 out of 100)
- Location: Gurgaon
- Posted: November 13, 2026
- Apply: https://jobsbylevel.com/go/ee632b4d-561c-4e6a-91ef-b477fcac233e?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=askhr-associate-frontline-hr-inquiry-resolution-at-gartner-fb4ede

## Description

About this role: As Gartner continues to grow, we are seeking an AskHR Associate who will serve as a key resource in AskHR, Gartner’s centralized function for HR inquiries that acts as intake, fulfilment, and escalation capability for all things HR. The AskHR Associate supports internal and external global stakeholders and associates by serving as a front-line point of contact for HR questions, processes, and inquiries through the ServiceNow platform. This associate is responsible for communicating and responding directly to inquiries, triaging to and partnering with appropriate COEs as necessary to ensure a successful resolution to HR inquiries. In addition, our AskHR Associate will support programs and special projects in the AskHR function, including associate experience, crisis response, and other associate-facing large-scale communications, projects, and initiatives. What you’ll do: Provide general support for inquiries from Gartner associates, HR teams and COEs, and other internal and external stakeholders Maintain, audit, and create AskHR knowledge base articles, partnering with COEs to create new content for our most frequently asked questions Analyze ServiceNow data and present trends to stakeholders, identifying opportunities for AskHR to enhance efficiency and scalability Test system features and promptly flag issues as a system admin and primary user What you’ll need: 1+ years of customer service experience HR experience highly preferred Superb customer service skills and sense of urgency in a services environment Ability to learn new tasks quickly and efficiently, applying a research-driven and continuous improvement mindset to each task Ability to handle multiple high-priority tasks simultaneously and meet deadlines and SLAs Demonstrated ability to work as part of a hybrid team Inquiry ticketing/triage experience preferred Excellent written and verbal communication and interpersonal skills, problem-solving and decision-making skills, and ability to handle sensitive and confidential situations and/or documentation Proficiency in Microsoft Office (Outlook and PowerPoint) and Google Applications Who you are: Individual who always understands the necessity for confidentiality and professionalism. Outstanding ability to multi-task as well as excellent organizational skills. Demonstrate a desire to learn and take initiative. Strong analytical skills and reporting capability. Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles. #LI-NS4 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/askhr-associate-frontline-hr-inquiry-resolution-at-gartner-fb4ede

Source: https://jobsbylevel.com/jobs/askhr-associate-frontline-hr-inquiry-resolution-at-gartner-fb4ede

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Level. https://jobsbylevel.com/jobs/askhr-associate-frontline-hr-inquiry-resolution-at-gartner-fb4ede.

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