# Assistant Manager - Global Benefits Operations at Diageo

Diageo is hiring an Assistant Manager - Global Benefits Operations for a remote role open to applicants in India. Level rates it Little AI ●○○○; you can [apply on Diageo](https://jobsbylevel.com/go/8c17444c-9cca-4498-ae2c-b6327f867c06?utm_medium=ai-agent).

AI Level 1, AI centrality 10 out of 100. Remote (Bangalore, India).

## Details

- Company: [Diageo](https://jobsbylevel.com/companies/diageo)
- AI level: AI Level 1 (score 10 out of 100)
- Location: Remote (Bangalore, India)
- Posted: October 26, 2026
- Apply: https://jobsbylevel.com/go/8c17444c-9cca-4498-ae2c-b6327f867c06?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=assistant-manager-global-benefits-operations-at-diageo-85135d

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/assistant-manager-global-benefits-operations-at-diageo-85135d

## Description

Job Description : Context and scope Global Benefits Operations delivers benefits administration through consistent processes, reliable data, effective controls and responsive employee support. The Assistant Manager leads the assigned team across markets and time zones, translating approved benefit policies into accurate, timely and controlled operational delivery. The scope includes annual benefit enrolment, joiner, mover and leaver administration, vendor data exchanges, purchase orders, invoice reconciliation, reporting and query management. Benefits may include health insurance, pensions, product allowances, car benefits and other locally approved arrangements, where assigned to the team. Purpose of the role Own the day-to-day performance of the assigned benefits operations service, protecting employee benefit continuity and financial accuracy. Build a capable team, resolve operational escalations and improve processes through standardisation, simplification and automation in line with the global payroll and benefits strategy. Financial responsibilities Manage benefits purchase order creation, invoice validation and reconciliation within procurement requirements and delegated authority; coordinate timely payment with Finance and Accounts Payable. Reconcile vendor charges to approved rates, eligibility and enrolment data. Investigate discrepancies, recover or correct errors and escalate unresolved liabilities before service continuity is affected. Monitor assigned operational costs and spend against approved plans; provide variance insights and identify measurable efficiency opportunities. Market complexity Lead service delivery across the assigned markets, accommodating local benefit rules, enrolment calendars, currencies, languages, vendor arrangements and time zones. Coordinate accurate and timely joiner, mover and leaver data and benefit changes across Workday, benefit platforms, vendors and Payroll. Validate payroll-impacting deductions, allowances and taxable benefit inputs within agreed cut-offs. Partner with Reward, market HR, Payroll, Finance, Procurement, Tax and Digital teams to resolve dependencies and clarify ownership at process hand-offs. Implement approved policy and regulatory changes with guidance from Reward, HR, Tax and Legal; maintain market-specific procedures and operational evidence. Manage sensitive employee data through approved access, transfer and retention controls. Maintain service continuity during peak enrolment, organisational changes and vendor or system transitions. Leadership responsibilities and capabilities Lead Benefits Junior Managers and Case Specialists with clear accountabilities, work allocation, performance expectations and escalation routes. Plan capacity for routine activity and peak cycles; establish trained backups, maintain knowledge coverage and address capability gaps through coaching and development. Review service performance, aged cases, control exceptions and recurring failures. Hold team members and partners accountable for corrective actions and sustained results. Make timely operational decisions within delegated authority. Escalate material employee, financial, compliance and service risks with clear impact, options and recommended action. Build constructive relationships across functions and vendors; challenge missed commitments and resolve issues through evidence and clear ownership. Create an inclusive team environment where colleagues raise concerns early, learn from errors and take responsibility for employee outcomes. Deliver improvements with the Process Excellence and Transformation teams, ensuring implementation readiness, control integrity and measurable benefits. Decision rights and governance The role owns operational work allocation, quality assurance, service escalations and improvement delivery within the agreed scope. Approvals for expenditure, benefit changes and vendor commitments must follow delegated authority. Reward and market HR retain benefit

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/assistant-manager-global-benefits-operations-at-diageo-85135d

Source: https://jobsbylevel.com/jobs/assistant-manager-global-benefits-operations-at-diageo-85135d

## Cite this page

Level. https://jobsbylevel.com/jobs/assistant-manager-global-benefits-operations-at-diageo-85135d.

Get job alerts: https://jobsbylevel.com/newsletter