# Assistant Manager - Ocean Export Operations - Freight Forwarding at DP World

DP World is hiring an Assistant Manager - Ocean Export Operations - Freight Forwarding. Level rates it Little AI ●○○○; you can [apply on DP World](https://jobsbylevel.com/go/1ee87cb0-0c0b-4e81-99b1-8d7b0f295dca?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. India.

## Details

- Company: [DP World](https://jobsbylevel.com/companies/dp-world)
- AI level: AI Level 1 (score 37 out of 100)
- Location: India
- Posted: October 29, 2026
- Apply: https://jobsbylevel.com/go/1ee87cb0-0c0b-4e81-99b1-8d7b0f295dca?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=assistant-manager-ocean-export-operations-freight-forwarding-at-dp-world-f6acea

## Description

Ocean Export Operations • Manage end-to-end ocean export operations from shipment booking through documentation, customs clearance, vessel departure, and final pre-alert. • Oversee execution of FCL and LCL export shipments in accordance with customer requirements and agreed SOPs. • Ensure timely booking of shipments with shipping lines/NVOCCs based on customer requirements, routing, transit time, equipment availability, and commercial commitments. • Monitor shipment milestones including booking confirmation, container planning, empty pickup, stuffing, customs clearance, gate-in, documentation, vessel departure, and pre-alert. • Ensure adherence to vessel cut-offs, SI cut-offs, VGM deadlines, port/CFS timelines, and other operational milestones. • Monitor vessel schedules, rollovers, blank sailings, port congestion, equipment shortages, and other operational disruptions. • Proactively identify operational risks and take corrective actions to minimize shipment delays and service failures. • Ensure timely and accurate updating of shipment status in the operating system. • Ensure execution of shipments in line with customer-specific SOPs and service requirements. Documentation & Compliance • Ensure timely and accurate preparation and processing of shipping documentation including Shipping Instructions, Bill of Lading, VGM, invoices, packing lists, certificates, and other required documents. • Ensure accuracy of HBL/MBL details and coordinate with shipping lines, agents, and customers for documentation amendments. • Ensure compliance with applicable customs, port, shipping line, regulatory, and company requirements. • Coordinate with Customs Brokers/CHA teams for timely customs clearance and resolution of documentation issues. • Ensure adherence to export regulations, internal controls, and operational SOPs. • Monitor documentation discrepancies and implement corrective actions to prevent recurrence. • Maintain proper operational records and documentation for audit and compliance requirements. Shipping Line & Vendor Management • Manage relationships and operational coordination with shipping lines, NVOCCs, CFSs, ICDs, transporters, customs brokers, and other service providers. • Coordinate with shipping lines for bookings, equipment availability, container release, gate-in, documentation, vessel schedules, and sailing confirmation. • Monitor shipping line and vendor performance against agreed service levels. • Escalate and resolve issues related to equipment shortages, booking failures, rollovers, vessel delays, documentation, and cargo movement. • Provide inputs to Procurement/Pricing teams regarding carrier performance, service issues, capacity constraints, and vendor requirements. • Support evaluation of vendors and service providers based on cost, service quality, reliability, and operational performance. Customer Service & Stakeholder Management • Ensure timely communication of shipment status, operational milestones, delays, and exceptions to customers and internal stakeholders. • Work closely with Sales and Customer Service teams to ensure customer requirements and commitments are effectively delivered. • Handle operational escalations and ensure timely resolution of customer complaints. • Participate in customer meetings and operational reviews as required. • Develop strong relationships with key customers and understand their operational requirements and expectations. • Ensure customer-specific SOPs are implemented and periodically reviewed. • Drive proactive communication to minimize customer escalations and improve overall service experience. Shipment Tracking & Exception Management • Monitor shipment progress from booking to vessel departure and ensure all critical milestones are achieved within timelines. • Track vessel delays, rollovers, port congestion, equipment shortages, customs issues, and documentation exceptions. • Develop and implement contingency plans for delayed or disrupted shipments. • Coordinate with

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/assistant-manager-ocean-export-operations-freight-forwarding-at-dp-world-f6acea

Source: https://jobsbylevel.com/jobs/assistant-manager-ocean-export-operations-freight-forwarding-at-dp-world-f6acea

## Cite this page

Level. https://jobsbylevel.com/jobs/assistant-manager-ocean-export-operations-freight-forwarding-at-dp-world-f6acea.

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