# Assistant Vice President - Operations - Exports at Mashreq

Mashreq is hiring an Assistant Vice President - Operations - Exports for a remote role open to applicants in India. Level rates it Little AI ●○○○; you can [apply on Mashreq](https://jobsbylevel.com/go/309586fc-1968-4d86-b377-77fdecfc6741?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Remote (Bengaluru, Karnataka, India).

## Details

- Company: [Mashreq](https://jobsbylevel.com/companies/mashreq)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Remote (Bengaluru, Karnataka, India)
- Posted: November 2, 2026
- Apply: https://jobsbylevel.com/go/309586fc-1968-4d86-b377-77fdecfc6741?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=assistant-vice-president-operations-exports-at-mashreq-7317cb

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/assistant-vice-president-operations-exports-at-mashreq-7317cb

## Description

Job Purpose The incumbent will be responsible for end-to-end management of US Trade and Payment Ops and related sub products ensuring optimal customer delivery, stakeholders management, risk and control measures. The responsibility includes highest customer service for various business segments, providing consultation to internal/external customers in Trade Finance and Payment Operations to CIBG, IBG, FIG. In addition, the incumbent will be responsible for maintaining agreed SLA thresholds for Trade Finance Transactions received by the Bank, creating innovation culture and handle projects related to Process re-engineering. The incumbent will also be responsible for problem solving for different segment of Mashreq Bank customers across different countries related to any business with Mashreq, NY. Key Result Areas Provide advice and consultation to commercial customers related to handling and management of Export Products, Import Products, SBLC Products, Risk Participation, Loans, Payments and Investigations. Provide advice and consultation to Product Development Team with respect to Trade Finance and Payment related activities in accordance with International Practices and ICC Publications/OPM/APPM/Local Rules and Regulations. Maintain strong relationship with all stakeholders in the Bank. Need to have a good understanding of US regulatory requirements including OFAC, Dept. of Commerce requirements. Ensure all procedures that are developed comply with Bank Policy and Guidelines. Should be able to identify the gaps in the process and implement effective controls before any mishaps. Should have strong understanding of all type of Sanctions, AML and Anti-Boycott Laws. Customer centric initiative by reducing Referrals/Repairs and improving the TAT for customers. Ensure Fed/BNY balances are NIL/reconciled at the end of the day. Ensure both internal and external audits are managed successfully. Review customer complaints and take immediate action to satisfy them. Ensure MBOs achieved in time. Ensure all the pending Trade or Payment items are duly reviewed and actioned proactively on daily basis. Exercise due diligence in checking applications particularly for Priority Customers, High value transactions. Ensure SLA adherence. All processing should be as per SOP/OPM’s and UCP/ISBP applicable and approved as Product Program. Charges recovery to be as per the extant guidelines. Perform sanction checking of relevant parties as applicable. Handle Commodity Trade Operations documents Ensure cross skilling for entire team in at least 2 more products. Knowledge, Skills and Experience Graduate with thorough and in-depth understanding of Trade Finance products and functions. CDCS/CITF/CTFP certified Thorough understanding of Swift msg types and their respective fields applicable to Trade, Payments, d Inter-Bank messages and Financial Operating Systems. Experience on OBTF/OBTFPM/FLEX/E-GIFTS/Fircosoft preferred. General Banking knowledge. A Minimum of 15-20 years’ experience in Trade Finance. Prior experience in managing US Trade and Payment Operations will be an added advantage. Strong Communications and interpersonal skills. Experience in Transformation, Change Management, Project automation is required. Proficiency in MS Office (Word/Excel/PPT) Attentive to details, strong analytical skills and interpersonal skills Able to work under pressure, excellent organizational skills and good team player. End-to-end management of US Trade and Payment Operations, including customer delivery, stakeholder management, and risk control measures. Provide consultative support to internal/external customers in Trade Finance and Payment Operations, catering to CIBG, IBG, and FIG segments. Maintain agreed SLA thresholds for Trade Finance Transactions, ensuring timely and accurate processing. Foster an innovative culture within the team, encouraging creative problem-solving and process improvement. Handle projects related to process re-engineering, aiming to

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