# Associate, Application Support at Santander

Santander is hiring an Associate, Application Support in Dallas, United States. It pays $83k a year and Level rates it Little AI ●○○○; you can [apply on Santander](https://jobsbylevel.com/go/6077abf8-ead2-48e8-9480-a4a2266c9db5?utm_medium=ai-agent).

AI Level 1, AI centrality 35 out of 100. Dallas.

## Details

- Company: [Santander](https://jobsbylevel.com/companies/santander)
- AI level: AI Level 1 (score 35 out of 100)
- Location: Dallas
- Salary: $83k
- Posted: November 9, 2026
- Apply: https://jobsbylevel.com/go/6077abf8-ead2-48e8-9480-a4a2266c9db5?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=associate-application-support-at-santander-727b4e

## Description

Associate, Application Support Country: United States of America It Starts With You: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Associate, Application Support is a position that facilitates customer-facing operations by acting as a front-line representative for operational and business issues. Performs impact analysis and drive root remediation across application and infrastructure tiers by facilitating real-time and offline triages. Engage vendors as required. Provides technical oversight and execute on infrastructure upgrade activities. Creates well-written and understandable technical documentation. Maintains good working relationships with stakeholders and business teams as well as Incident/Problem managers, other technical support and development teams. Delivers appropriate metrics for reporting on key performance and working with the performance and reliability team to drive continual service improvement. Works with the relevant development and application reliability teams to ensure proper root cause analysis is performed, workarounds and known errors are documented, seek improvements to ensure that lessons are learnt from incidents to prevent a future re What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required Qualifications: 5+ Years Experience supporting web-based applications by applying relevant technology architectures. - Required. Knowledge of end-to-end systems development life cycles (i.e., waterfall, iterative and other modern approaches to software development). Solid understanding of network and internet technology concepts, including web server technologies, database technologies, Microsoft environments and Data center operations. Excellent customer service skills that build high levels of customer satisfaction for internal and external customers. Demonstrated ability to communicate effectively with both technical and non-technical individuals . Ability to collaborate and perform in a dynamic and continuous-improvement seeking environment . Willingly shares relevant technical and/or industry knowledge and expertise to other resources. Excellent problem-solving, team, and time management skills. Resourceful and proactive in gathering information and sharing ideas. Hands-on experience with problem diagnosis and creative problem solving skills. Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse technologies and techniques. Ability to independently manage multiple tasks and client commitments concurrently. Strong attention to detail. Self-motivated and highly professional with ability to lead and take ownership and responsibility. Ability to engage in technical conversations with various technical support groups. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Work Authorization & Sponsorship: Applicants must be legally authorized to

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/associate-application-support-at-santander-727b4e

Source: https://jobsbylevel.com/jobs/associate-application-support-at-santander-727b4e

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