# Associate Client Exec at Thomson Reuters

Thomson Reuters is hiring an Associate Client Exec in London, United Kingdom. Level rates it Works on AI ●●●○; you can [apply on Thomson Reuters](https://jobsbylevel.com/go/fd22218c-9ba9-4af3-8d59-20dc98f7ecf4?utm_medium=ai-agent).

AI Level 3, AI centrality 60 out of 100. Remote (United Kingdom, London).

## Details

- Company: [Thomson Reuters](https://jobsbylevel.com/companies/thomson-reuters)
- AI level: AI Level 3 (score 60 out of 100)
- Location: Remote (United Kingdom, London)
- Posted: October 29, 2026
- Apply: https://jobsbylevel.com/go/fd22218c-9ba9-4af3-8d59-20dc98f7ecf4?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=associate-client-exec-at-thomson-reuters-2e98ee

## Prepare for this job

The job page lists 3 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/associate-client-exec-at-thomson-reuters-2e98ee

## Description

Associate Client Executive – Regional Law Job Description Thomson Reuters is looking for a dynamic and customer-focused Client Executive – Regional Law to join our growing legal sales team. This role is central to protecting and growing revenue across a large portfolio of small/medium law firm customers, while championing the adoption of Thomson Reuters' newest AI-powered solutions that are transforming how legal professional’s work. You will act as a trusted advisor to your customer base: combining relationship management, risk-based prioritisation, and consultative selling to ensure customers realise the full value of their Thomson Reuters solutions, while identifying opportunities to expand that value through upsell and cross-sell. Key Responsibilities Retention & Risk Management: Own retention and risk prioritisation across a large book of law firm customers, using risk data and account health indicators to guide daily activity and focus effort where it matters most. Upsell & Growth: Help the sales executive identify upsell opportunities within the existing customer base, aligning Thomson Reuters solutions to each customer's specific aims, goals, and workflows. AI Adoption & Transformation: Drive increased adoption of new and existing AI solutions, positioning Thomson Reuters as a partner in transforming how customers and their clients work. Customer Onboarding: Partner closely with the Sales Executive covering the same territory to ensure a seamless handoff and effective onboarding experience for new customers. Account Hygiene: Maintain accurate, up-to-date account and pipeline data within CRM systems to support accurate reporting and forecasting. Activity & KPI Management: Consistently meet or exceed defined activity KPIs, managing a high-volume book of business with strong organisation and prioritisation skills. Product Stickiness: Continuously seek out and implement ways to deepen product usage and embed Thomson Reuters solutions into customer workflows, increasing overall stickiness and reducing churn risk. Collaboration: Work cross-functionally with New Business, Customer Success, Product, and Marketing teams to deliver a joined-up customer experience across the territory. Customer Insight: Maintain a curious, consultative approach, staying close to customer needs, market trends, and competitor activity to inform account strategy. Required Qualifications Proven experience in account management, customer success, or sales within a B2B environment. Strong organisational skills with the ability to manage a large, diverse portfolio of accounts efficiently. A curious, consultative mindset with genuine interest in understanding customer challenges and how technology, particularly AI, can solve them. Excellent interpersonal and relationship-building skills, with comfort engaging with stakeholders at all levels within law firms. A data-driven approach, with comfort using risk and usage data to prioritise time and effort. A track record of achieving retention, upsell, and activity-based KPIs. Strong communication and collaboration skills, with experience working alongside New Business or Sales colleagues. Passion for technology and innovation, with an interest in AI's role in transforming the legal industry. Preferred Qualifications Experience in the legal, SaaS, or professional services industries. #LI-KL1 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career

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