# Associate Director, Product Owner - Legal Ops at GSK

GSK is hiring an Associate Director, Product Owner - Legal Ops. Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/5eb5ad64-b203-4a49-8810-e0d061da6029?utm_medium=ai-agent).

AI Level 1, AI centrality 32 out of 100. Bengaluru Luxor North Tower.

## Details

- Company: [GSK](https://jobsbylevel.com/companies/gsk)
- AI level: AI Level 1 (score 32 out of 100)
- Location: Bengaluru Luxor North Tower
- Posted: October 18, 2026
- Apply: https://jobsbylevel.com/go/5eb5ad64-b203-4a49-8810-e0d061da6029?utm_medium=ai-agent

## Description

Job Purpose: The Associate Director, Product Owner - Legal Ops is responsible for maximising the value of the Legal Operations product group across the Legal, Compliance & WREF domain by translating business needs into a prioritised backlog and leading delivery across the product lifecycle, within strategic and financial guardrails set by the Dir, Legal Product Manager and Senior Director of Legal, Compliance & WREF Digital & Tech. They work closely with business stakeholders to define outcomes and ensure delivered functionality is usable, secure, compliant, supportable, and aligned to product strategy. The Legal Operations Product Owner guides Product Analysts and works with delivery teams to ensure requirements are clear, value-driven, and data-informed, while overseeing iterative delivery that improves product performance, adoption, and operational readiness. The role is accountable for ensuring Products in the Legal Ops domain have bold, data powered roadmaps. This role operates under GSK's "Performance with Choice" hybrid working approach, typically expecting 2–3 days per week in the office, with the specific pattern agreed between the successful candidate and their manager based on role and team needs. Key Responsibilities: Partner with business stakeholders to understand functional needs, refine requirements, and define product outcomes that support business priorities, within guardrails set by the Dir, Legal Product Manager and Senior Director of Legal, Compliance & WREF Digital & Tech. Own and manage the Product backlog (e.g. Jira, ADO etc) for all Legal Ops products ensuring requirements (e.g., epics, features, user stories) are well-defined and supported by minimum data inputs (e.g., cost drivers, user volumes, risk/sensitivity, process impact, dependencies). Make prioritisation decisions for the Product backlog based on value, cost, risk, business continuity, and resource capacity, escalating only where strategic trade-offs are required by the Dir, Legal Product Manager and Senior Director of Legal, Compliance & WREF Digital & Tech. Lead the Product team’s delivery activities, guiding Product Analysts and working with Engineers, Architects, and Testers to ensure solutions are fit-for-purpose, secure, compliant, supportable, and aligned to architectural standards. Drive operational readiness by applying a delivery readiness checklist covering support model requirements, training needs, continuity planning, configuration/runbook documentation, release notes, and user onboarding. Define and maintain the Product performance dashboard, tracking adoption, cycle time/throughput, stability/defects, UX signals (e.g., CSAT, SUS, completion rates), and support effort; use performance insights to drive continuous improvement. Ensure product changes follow required digital & tech governance, in line with our digital & tech management system (DTMS), security controls, risk assessments, data handling policies, and change processes, obtaining approvals from relevant SMEs where required. Support Solution Architects to assess design options and manage cross-Product dependencies, contract/interface impacts, and sequencing needs to support interoperability and consistent business outcomes. Act as an escalation point for the Product team and business users on functional product issues, guiding decisions within agreed financial, risk, and architectural guardrails set by the Dir, Legal Product Manager and Dir, Domain Architecture. Contribute to the improvement of delivery practices within the Product, promoting agile (i.e. SaFe, Scrum etc), iterative, value-driven, and data-led ways of working, including meaningful measurement of benefits and operational impact. Support the Director, Legal Product Manager in ensuring the technology stack in Legal Ops is top quartile and driving business value Partner with Legal business stakeholders on the roadmap and vision for the products in this domain – including for Legal document management,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/associate-director-product-owner-legal-ops-at-gsk-2d7a84

Source: https://jobsbylevel.com/jobs/associate-director-product-owner-legal-ops-at-gsk-2d7a84

## Cite this page

Level. https://jobsbylevel.com/jobs/associate-director-product-owner-legal-ops-at-gsk-2d7a84.

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