# Associate – HC Operations at PwC

PwC is hiring an Associate – HC Operations in Johannesburg, South Africa. Level rates it Little AI ●○○○; you can [apply on PwC](https://jobsbylevel.com/go/09dc45f8-a4c3-40df-9099-0570575c7b0a?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Johannesburg.

## Details

- Company: [PwC](https://jobsbylevel.com/companies/pwc)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Johannesburg
- Posted: October 29, 2026
- Apply: https://jobsbylevel.com/go/09dc45f8-a4c3-40df-9099-0570575c7b0a?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=associate-hc-operations-at-pwc-37e6f7

## Prepare for this job

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## Description

Management Level Associate Job Description & Summary At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce. Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Purpose of the Job: As an Associate in HC Operations, you will play a key role in supporting the effective and efficient management of human capital processes, ensuring accurate maintenance of confidential staff data, and facilitating smooth HC administration. This role requires attention to detail, strong administrative skills, and the ability to manage operational controls, and liaise effectively with various stakeholders to support PwC’s Human Capital functions. Key Responsibilities: HR Operations Administration: Maintain and update accurate employee records in Workday and other HC systems, ensuring compliance with data protection regulations and internal controls. Create requisitions and process hires in Workday. Action requests received via Service Now (SNOW) and liaise with stakeholders to resolve queries with professionalism and urgency. Ensure daily interfacing and validation of data in Workday, Neptune, and other systems supporting HC Operations. Conduct regular data clean-ups and maintain checklists for record integrity and audit purposes. Extract, compile, and analyse HC reports to support decision-making for HC Operations leadership. Draft, distribute, and manage letters of employment, promotion letters, bursary contracts, statements of work, master agreements, and other official correspondence. Perform telephonic confirmation of employment for internal and external requests ensuring accuracy and confidentiality. Coordinate new joiner onboarding process, including preparation of orientation materials, issuing new joiner documents and ensuring their timely return. Issue provident fund forms and coordinate the timely return of completed

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