# ATR - Miami - Material Account Manager at Airbus

Airbus is hiring an ATR - Miami - Material Account Manager (United States). Level rates it Little AI ●○○○; you can [apply on Airbus](https://jobsbylevel.com/go/6af3bb3e-ad4d-464c-bb5a-28858e98fbd7?utm_medium=ai-agent).

AI Level 1, AI centrality 39 out of 100. Miami Area, FL.

## Details

- Company: [Airbus](https://jobsbylevel.com/companies/airbus)
- AI level: AI Level 1 (score 39 out of 100)
- Location: Miami Area, FL
- Posted: November 11, 2026
- Apply: https://jobsbylevel.com/go/6af3bb3e-ad4d-464c-bb5a-28858e98fbd7?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=atr-miami-material-account-manager-at-airbus-dc272b

## Description

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: ATR is the world's number one aircraft manufacturer in regional aviation providing a new generation of turboprops. We are a joint venture between two European aeronautical heavyweights, Airbus and Leonardo. ATR Americas (AAS) is the primary hub for supporting the Americas and Caribbean regions. The dedicated team comprises departments such as Support & Services, Quality, HR, Commercial and Finance. Based in Miami, our Training Center reflects ATR's commitment to tailored training programs aligned with aircraft characteristics and operator needs. From the world’s largest cities, to our planet’s most remote regions , our purpose is to deliver air travel to people, communities and businesses in an innovative, sustainable and modern way. If you strive for excellence, are driven by ambition , trust and respect as we are, then get your career off to a flighting start with ATR! Our leadership profile: People Centric Entrepreneurial Inspiring Exemplary Innovative Humble At ATR you will work with passionate colleagues to make a difference in a human size company with attractive advantages! We are looking for Material Account Manager to come onboard in our Customer Support and Material’s department. Reporting to the Head of Material Account Managers, you will manage a portfolio of airline customers and serve as a key interface between the customer and ATR for material support activities. Your Mission Your mission is to deliver a high level of customer satisfaction while driving operational and commercial performance across your portfolio. You will oversee spare-parts and services activities—including sales, exchanges, repairs and leases—while managing backlog performance, customer claims and service levels. You will also identify opportunities to increase spare-parts revenue and margin by developing a strong understanding of customer operations, maintenance requirements and future material needs. Your Responsibilities Customer & Account Management - Manage a portfolio of customers and develop strong, trusted and long-term relationships. - Act as a key customer interface for material support topics, providing timely, accurate and solution-oriented responses. - Maintain regular communication with customers through calls, performance reviews and customer visits. - Understand customer operational priorities, maintenance planning and material requirements to anticipate needs and provide appropriate solutions. - Manage customer expectations and coordinate internally to support effective resolution of operational and commercial issues. - Build and maintain customer service-level scorecards and conduct regular performance reviews with key customer accounts. Order, Backlog & Service-Level Management - Perform daily monitoring and management of the customer order backlog for spare parts and services. - Proactively identify potential delays, prioritize critical requirements and coordinate recovery actions to minimize impact to customers. - Provide customers with clear and timely visibility of order status and expected delivery performance. - Manage customer claims related to quality, pricing, logistics, invoicing, cancellations and other order-related matters. - Coordinate and drive subcontractor activities to ensure alignment with ATR commitments, including quotation response times, delivery schedules, return deadlines, payment conditions and Incoterms. - Develop and monitor administrative, logistics and service-level performance indicators. - Ensure adherence to ATR safety and regulatory requirements throughout

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/atr-miami-material-account-manager-at-airbus-dc272b

Source: https://jobsbylevel.com/jobs/atr-miami-material-account-manager-at-airbus-dc272b

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