# BMC Discovery Expert, IT Service Configuration Management team at Nordea

Nordea is hiring a BMC Discovery Expert, IT Service Configuration Management team in Gdansk, Poland. Level rates it Little AI ●○○○; you can [apply on Nordea](https://jobsbylevel.com/go/bce54aab-7e59-4e10-8ec1-b8396fa0a14a?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. Gdańsk, 80-309.

## Details

- Company: [Nordea](https://jobsbylevel.com/companies/nordea)
- AI level: AI Level 1 (score 36 out of 100)
- Location: Gdańsk, 80-309
- Posted: October 23, 2026
- Apply: https://jobsbylevel.com/go/bce54aab-7e59-4e10-8ec1-b8396fa0a14a?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=bmc-discovery-expert-it-service-configuration-management-team-at-nordea-5505fd

## Description

Job ID: 4669 Welcome to Group Technology, where we pride ourselves on engineering solutions and direct Nordea’s transformation by providing a holistic technological view and structured understanding of the bank, and its surrounding environment to enable the Customer Vision and the Business Strategy. We are looking for an experienced BMC Discovery Expert to join IT Service Configuration Management team on a full-time employment agreement. Nordea is a place where traditions meet tomorrow. We’re not just a bank; we’re a tech employer on a mission to evolve finance securely and responsibly. Together, we impact millions of people’s daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth. Join us in making an impact on the banking industry. About our team Meet the IT Service Configuration Management team. Our role is to provide centralised ICT Asset and Configuration process and operations within BMC Helix ITSM system. Main responsibilities in this role: Review, analyse, coordinate and maintain efficient operations between BMC Discovery and Helix CMDB BMC Discovery monitoring, troubleshooting, housekeeping BMC Discovery TPL development, synchronization and reconciliation Application Modelling development and maintenance Identify improvements potential and develop technical solutions Cooperate with data owners, architects, and various subject matter experts including BMC vendor The role is based in Poland - Gdańsk/Gdynia or Finland - Helsinki. Who you are This is the right role for you if you: Are self-driven and proactive with a positive attitude and integrity Have analytical mind and curiosity Are quality oriented Collaborate and connect with others easily Are ambitious and structured problem solver that demonstrates good judgement & practical sense with limited information at hand Demonstrate experience IT Service Management Operations Your background and skills include: Professional and hands on experience with BMC Discovery/ServiceNow Discovery Experience with upgrades to the BMC/ServiceNow Discovery tool Experience in building automations and workflows Experience in scripting/writing patterns (BMC/ServiceNow Discovery and SQL) Experience in Service Modelling (CAM, SAM or Blueprint) Knowledge of architecture and configurations of IT infrastructure components Experience working with ITSM tools (Remedy, ServiceNow, Helix) High skills in communication Fluency in written and spoken English It would be ideal if you also: Are familiar with Agile methodology Have experience in ITSM processes and understanding of ITIL methodology What we offer Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us. People are driven by many different factors. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward. A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment. Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility. Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving. If this sounds like you, get in touch! Next steps Submit your application no later than 30/11/2026. We

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/bmc-discovery-expert-it-service-configuration-management-team-at-nordea-5505fd

Source: https://jobsbylevel.com/jobs/bmc-discovery-expert-it-service-configuration-management-team-at-nordea-5505fd

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Level. https://jobsbylevel.com/jobs/bmc-discovery-expert-it-service-configuration-management-team-at-nordea-5505fd.

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