# Branch Operations Assistant at RBC

RBC is hiring a Branch Operations Assistant in Ottawa, Canada. It pays $40k-$55k a year and Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/83080146-f8de-4765-9ca5-b6c08e90a369?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. OTTAWA, Ontario, Canada.

## Details

- Company: [RBC](https://jobsbylevel.com/companies/rbc)
- AI level: AI Level 1 (score 38 out of 100)
- Location: OTTAWA, Ontario, Canada
- Salary: $40k-$55k
- Posted: October 14, 2026
- Apply: https://jobsbylevel.com/go/83080146-f8de-4765-9ca5-b6c08e90a369?utm_medium=ai-agent

## Description

Job Description What is the opportunity? RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm and is backed by Canada’s leading financial institution. We take pride in hiring and nurturing talented individuals who share our commitment to helping our clients build and preserve their wealth so they can achieve the goals that matter most to them. The RBC Dominion Securities Management team located in Ottawa is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative and operational support to clients and employees. What will you do? Executes administrative tasks and provides day to day operations support to branch management. Processes account documentation, incoming and outgoing funds, and compliance related forms, ensuring accuracy and adherence to established procedures and regulatory requirements. Manages incoming communications from clients, advisors, and internal partners, coordinating responses and routing requests to appropriate team members to ensure timely and accurate resolution. Delivers customer service by responding to client inquiries, processing account maintenance requests, and supporting advisor teams with administrative documentation to maintain client satisfaction. Works on routine and may experience non standard operational or support activities and assignments related to operations, applying established methods. Makes decisions within own scope of work and defined parameters with limited latitude, escalating issues as needed. Regularly generates ideas to improve operations tasks, applying creativity within established guidelines and resolving operational problems through guidelines and practice. Fosters and maintains effective working relationships with colleagues and stakeholders within the broader team. What do you need to succeed? Must-have Demonstrates a positive, approachable demeanor that contributes to an uplifting and welcoming work environment Ability to complete duties independently seeking out own answers and solutions Attention to detail and excellent time management skills Exceptional written and verbal communication skills Strong Microsoft Office skills A professional approach to all situations Nice-to-have Canadian Investment Regulatory Exam, CIRE Knowledge of RBC Dominion Securities’ systems and procedures, an asset Experience in the banking and/or securities industry is an asset What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and contribute to an inclusive and collaborative workplace environment Work in a dynamic, progressive, and high-performing team A world-class training program in financial services Job Skills Customer Interactions, Customer Service, Customer Service Administration, Customer Support Operations, Followership, Interpersonal Relationships, Office Tools, Problem Management, Self-Service and Virtual Call Centers, Teamwork Additional Job Details Address: 303 MOODIE DR:OTTAWA City: Ottawa Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2026-10-14 Application Deadline: 2026-10-28 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/branch-operations-assistant-at-rbc-cebf5e

Source: https://jobsbylevel.com/jobs/branch-operations-assistant-at-rbc-cebf5e

## Cite this page

Level. https://jobsbylevel.com/jobs/branch-operations-assistant-at-rbc-cebf5e.

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