# Branch Operations Coordinator Polk Highlands District at Wells Fargo

Wells Fargo is hiring a Branch Operations Coordinator Polk Highlands District. Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/c0c7a58a-f028-4170-b0d5-3fbd9a1d87df).

AI Level 1, AI centrality 39 out of 100. LAKELAND, FL.

## Details

- Company: [Wells Fargo](https://jobsbylevel.com/companies/wells-fargo)
- AI level: AI Level 1 (score 39 out of 100)
- Location: LAKELAND, FL
- Posted: October 9, 2026
- Apply: https://jobsbylevel.com/go/c0c7a58a-f028-4170-b0d5-3fbd9a1d87df

## Description

About this role: Wells Fargo is seeking a Branch Operations Coordinator for our National Branch Network as part of the Consumer Banking and Lending division. Learn more about the career areas and business divisions at wellsfargojobs.com . In this role, you will: Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers Complete operational activities while minimizing risks under established policies Perform routine to moderately complex transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization Support the Branch manager in operational tasks and scheduling Resolve issues related to daily operations of the teller line, under direction of regional banking management Support customers and employees in resolving or escalating concerns or complaints Receive guidance from managers and exercise judgment within defined policies and procedures Provide excellent service to customers and individuals by demonstrating care, building relationships, and completing requested transactions Identify information and services to meet customers financial needs Motivate team to achieve full potential and meet established business objectives Required Qualifications: 1+ year of customer service and issue resolution support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Ability to provide strong customer service while listening, eliciting information and comprehending customer issues Ability to educate and connect customers to technology and share the value of mobile banking options Ability to interact with integrity and professionalism with customers and employees Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Cash handling experience Well-organized, independent and able to prioritize in a fast-paced environment Ability to exercise judgment, raise questions to management, and adhere to policy guidelines Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting Knowledge and understanding of retail compliance controls, risk management, and loss prevention Motivate others to achieve full potential and meet established business objectives Job Expectations: Ability to work weekends and holidays as needed or scheduled This position is not eligible for Visa sponsorship ​ Posting Location: 1515 Harden Blvd, Lakeland FL 33803 1414 S. Combee Road, Lakeland FL 33801 6711 US Hwy 98 N, Lakeland FL 33809 Posting End Date: 30 Oct 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/branch-operations-coordinator-polk-highlands-district-at-wells-fargo-e8cafb

Source: https://jobsbylevel.com/jobs/branch-operations-coordinator-polk-highlands-district-at-wells-fargo-e8cafb

## Cite this page

Level. https://jobsbylevel.com/jobs/branch-operations-coordinator-polk-highlands-district-at-wells-fargo-e8cafb.

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