# Business Adviser at Nationwide

Nationwide is hiring a Business Adviser in Glasgow, United Kingdom. Level rates it Little AI ●○○○; you can [apply on Nationwide](https://jobsbylevel.com/go/4df64e03-d091-4ffc-8f24-591af4f10df1?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Remote (Glasgow, United Kingdom).

## Details

- Company: [Nationwide](https://jobsbylevel.com/companies/nationwide)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Remote (Glasgow, United Kingdom)
- Posted: October 30, 2026
- Apply: https://jobsbylevel.com/go/4df64e03-d091-4ffc-8f24-591af4f10df1?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=business-adviser-at-nationwide-c55bf5

## Prepare for this job

The job page lists 3 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/business-adviser-at-nationwide-c55bf5

## Description

We’re the powerhouse behind the customer journey - right at the heart of every business account’s lifespan. In the Business Administration Fulfilment Team, we bring energy, precision, and personality to everything we do, making a real difference to our customers and colleagues alike. This is more than just a role - it’s a launchpad for building strong networks with key stakeholders across the business, all while delivering standout service in a fast-paced, people-first environment. If you’re ready to make your mark, we’re ready for you! At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our Glasgow office. If you’re based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here . Virgin Money is now part of Nationwide Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years. You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. What you’ll be doing You’ll serve as the primary point of contact for both prospective and existing customers, handling a wide range of administrative tasks while delivering a simply brilliant experience. You’ll need to consistently provide professional and personable customer service, taking full ownership of queries and requests, and actively contributing to the team’s overall business objectives. Your role will involve ensuring the highest standards of service quality, developing measures to continually assess and enhance the client experience, and maintaining exceptional levels of data accuracy. You will also need to ensure full adherence to all policies, procedures, and FCA banking regulations. While capable of working independently, you will also be an effective team player with a positive, can‑do attitude. About you As a minimum requirement, you’ll have/be: A genuine passion for customer service, and willingness to go the extra mile, to ensure a positive outcome Comfortable phoning customers to provide a simply brilliant experience Previous experience of building successful relationships both internally and externally via various communication methods Excellent organisational and administrative skills Good time management, ensuring all tasks are complete within required timescales A superb eye for detail to ensure the accurate and timely completion of tasks A high-level awareness of money laundering, risk assessment and risk management of policies and procedures Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the

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Source: https://jobsbylevel.com/jobs/business-adviser-at-nationwide-c55bf5

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