# Business Capability Manager, Director at NatWest Group

NatWest Group is hiring a Business Capability Manager, Director in Gurugram, India. Level rates it Little AI ●○○○; you can [apply on NatWest Group](https://jobsbylevel.com/go/0e58bd31-576a-4fa2-b61d-5899a9292b49?utm_medium=ai-agent).

AI Level 1, AI centrality 20 out of 100. Gurugram.

## Details

- Company: [NatWest Group](https://jobsbylevel.com/companies/natwest-group)
- AI level: AI Level 1 (score 20 out of 100)
- Location: Gurugram
- Posted: October 23, 2026
- Apply: https://jobsbylevel.com/go/0e58bd31-576a-4fa2-b61d-5899a9292b49?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=business-capability-manager-director-at-natwest-group-4a2956

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/business-capability-manager-director-at-natwest-group-4a2956

## Description

Join us as a Business Capability Manager Partner with senior stakeholders to identify capability priorities that support business strategy, performance and future workforce needs You’ll diagnose capability and performance challenges, recommending targeted interventions that improve business, colleague and customer outcomes You'll play a key role in shaping capability investment decisions, using insight, evidence and commercial understanding to influence priorities across the organisation We're offering this role at Director level What you’ll do As a Business Capability Manager, you’ll help the business build the capabilities needed to deliver current priorities and future ambitions. Working closely with business leaders, you’ll identify capability gaps, develop targeted plans and recommend the interventions most likely to improve performance and business outcomes. You’ll drive adoption and application of capability solutions, making sure colleagues can build skills and apply learning effectively in their day-to-day roles and maximise business impact and value. You’ll be: Prioritising capability activity based on business value, strategic importance and risk considerations Managing and optimising capability portfolios, making sure investment is focused on the areas of greatest impact Defining, measuring and communicating capability outcomes using business, performance and behavioural data Driving the adoption and application of capability solutions through learning, coaching, practice, communities and workplace support Representing business capability priorities across the wider Learning & Development community and enterprise network The skills you'll need To thrive in this role, you’ll bring experience partnering with senior stakeholders to identify capability needs, influence decisions and drive meaningful outcomes. You’ll have a strong understanding of capability planning, learning methodologies and behaviour change principles, paired with experience diagnosing performance challenges and recommending solutions that extend beyond formal learning where appropriate. We’ll also expect you to have: Experience using data, insight and business measures to evaluate impact and inform decision-making Experience managing complex capability portfolios, programmes and competing priorities A strong understanding of learning technologies, AI-enabled tools and approaches that improve capability application and performance Hours 45 Job Posting Closing Date: 05/11/2026

Source: https://jobsbylevel.com/jobs/business-capability-manager-director-at-natwest-group-4a2956

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