# Business Direct Associate at Nationwide

Nationwide is hiring a Business Direct Associate in Glasgow, United Kingdom. Level rates it Little AI ●○○○; you can [apply on Nationwide](https://jobsbylevel.com/go/679c4282-efeb-408f-be6f-86428615467e?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. Glasgow, United Kingdom.

## Details

- Company: [Nationwide](https://jobsbylevel.com/companies/nationwide)
- AI level: AI Level 1 (score 37 out of 100)
- Location: Glasgow, United Kingdom
- Posted: November 2, 2026
- Apply: https://jobsbylevel.com/go/679c4282-efeb-408f-be6f-86428615467e?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=business-direct-associate-at-nationwide-d32fcb

## Description

Within the Finance Your Growth team, we combine energy, precision, expertise and personality to deliver a great experience for both customers and colleagues. The role offers a fantastic opportunity to build strong relationships and networks and you’ll play an important role behind the scenes in helping our business customers achieve their ambitions, bringing together the expertise, attention to detail and support needed to make their journey as seamless as possible. If you’re ready to make an impact and grow with us, we’d love to have you on the journey. We are happy to consider flexible working approaches to help you perform at your best. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our Glasgow office. As you'll be based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here . Virgin Money is now part of Nationwide Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years. You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. What you'll be doing As a Business Direct Associate, you’ll play an important role, arranging and discharging security and supporting lending administration, to completing amendments on existing business accounts, you’ll make sure the detail is right and that things move smoothly for our customers. You’ll also be a trusted source of knowledge for Relationship Managers, providing advice and guidance that enables them to support their customers confidently and effectively. You’ll take ownership of queries, navigate more complex requirements and ensure activity is completed accurately, efficiently and within the appropriate risk, control and regulatory frameworks. It’s a role where customer focus, attention to detail and lending expertise really matter, with plenty of opportunity to build strong relationships, share knowledge and look for better ways of working. About you As a minimum requirement, you will have: Experience of Business Banking with a good knowledge and understanding of our business products & services, policies, and establishment of Bank security Excellent organisational and administrative skills with knowledge of the Bank’s policies & procedures Previous experience of building successful relationships both internally and externally A customer focused approach with a superb eye for detail to ensure the accurate and timely completion of tasks Proven experience of delivering work to meet appropriate key performance indicators (customer focused) in an operations environment Ability to ensure adherence to 'one best way' process and quality control using Operational Excellence tools and techniques Experience of continuous improvement initiatives, proven analysis and problem-solving skills with great attention to detail to ensure that our quality is second to none Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/business-direct-associate-at-nationwide-d32fcb

Source: https://jobsbylevel.com/jobs/business-direct-associate-at-nationwide-d32fcb

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