# Business Insights Analyst I at TD Bank

TD Bank is hiring a Business Insights Analyst I. Level rates it Little AI ●○○○; you can [apply on TD Bank](https://jobsbylevel.com/go/f6ff0bf9-d813-40ce-b458-fb636f04612f?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. Markham, Ontario.

## Details

- Company: [TD Bank](https://jobsbylevel.com/companies/td-bank)
- AI level: AI Level 1 (score 36 out of 100)
- Location: Markham, Ontario
- Posted: November 12, 2026
- Apply: https://jobsbylevel.com/go/f6ff0bf9-d813-40ce-b458-fb636f04612f?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=business-insights-analyst-i-at-td-bank-ae672a

## Description

Work Location: Markham, Ontario, Canada Hours: 35 Line of Business: Analytics, Insights, & Artificial Intelligence Pay Details: $66,800 - $94,300 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: PRIMARY PURPOSE OF THE JOB: The Business Performance Insights Analyst, is a leadership support role responsible for supporting the fraud performance, productivity, and operational effectiveness team across fraud operations. This role provides support which enables fraud operations to operate efficiently, consistently, and at scale. By establishing disciplined operating models, front-end funnel optimization, and continuous improvement practices, this role supports the fraud investigation teams to maximize net capture, reduce cycle times, and sustain high-quality outcomes. The role serves as a critical enabler of fraud strategy, ensuring that people, processes, and tools are aligned to business priorities and risk appetite. MANDATE: To support the leader of the Fraud Performance & Operational Excellence function by supporting performance management reporting and report production. KEY ACCOUNTABILITIES: Customer: Support clarity, transparency, and quality in fraud decision-making through strong performance standards and quality assurance practices. Provide insights to investigation teams with clear playbooks, training, and tools that support sound judgment and consistent customer outcomes. Support the secure handling of customer information through adherence to operational controls, privacy requirements, and established processes for managing sensitive data. Reinforce fair, consistent, and accountable customer-facing fraud processes through day-to-day operational support, process discipline, and adherence to established standards Support customer-facing partners by providing operational fraud guidance, insights, and process support that enable consistent, risk-informed customer outcomes. Shareholder: Support fraud performance reporting and governance processes, including the coordination, organization and maintenance of KPIs, scorecards, targets, and executive reporting. Contribute to initiatives that support improvements in net capture rate, cost avoidance, cycle time reduction, referral quality, and capacity utilization. Support front-end fraud funnel activities, including intake, triage, prioritization, and routing processes that help improve value realization. Provide operational support for productivity and efficiency activities to help sustain throughput and effective use of investigative capacity. Support quality assurance processes that help validate investigation quality, adherence to standards, and performance consistency. Identify operational risks, inefficiencies, and leakage points, and support follow-up actions to help protect financial outcomes. Partner with Fraud teams, Journey, AI2, DAI, and SEO partners to support the adoption, implementation, and optimization of fraud tools, analytics, and AI-enabled solutions. Support audit readiness and documentation requirements across performance, enablement, and operational governance activities. undefined Employee/Team: Contribute to training and upskilling activities aligned to fraud trends, business priorities, and identified capability gaps. Reinforce a culture of continuous improvement, accountability,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/business-insights-analyst-i-at-td-bank-ae672a

Source: https://jobsbylevel.com/jobs/business-insights-analyst-i-at-td-bank-ae672a

## Cite this page

Level. https://jobsbylevel.com/jobs/business-insights-analyst-i-at-td-bank-ae672a.

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