# Business Manager, Payment Experiences at Capital One

Capital One is hiring a Business Manager, Payment Experiences in New York, United States. Level rates it Little AI ●○○○; you can [apply on Capital One](https://jobsbylevel.com/go/0f7c51fb-1db8-4024-a9e1-aa72ad4d013b?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. New York, NY.

## Details

- Company: [Capital One](https://jobsbylevel.com/companies/capital-one)
- AI level: AI Level 1 (score 36 out of 100)
- Location: New York, NY
- Posted: November 3, 2026
- Apply: https://jobsbylevel.com/go/0f7c51fb-1db8-4024-a9e1-aa72ad4d013b?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=business-manager-payment-experiences-at-capital-one-da65f7

## Description

Business Manager, Payment Experiences As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. In Retail Bank, we strive to have an industry leading Checking product that delivers the features and experiences our customers need. As we grow our Checking business we must ensure we are investing in the highest leverage Checking experiences that will maximize customer satisfaction and engagement. In this role you will focus on strategy and analytics to drive the feature priorities of the Checking portfolio, including doing segment level needs assessments, competitive analysis, and feature business cases. You will work cross-functionally with partners responsible for digital product development, marketing, and fraud to identify the best intent to realize our vision and develop go-to-market strategies to help launch this intent. You will take a hypothesis-driven analytical approach to support setting strategy, building business cases, testing outcomes, and measuring impact. General Responsibilities: Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment Successful track record of thriving in

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/business-manager-payment-experiences-at-capital-one-da65f7

Source: https://jobsbylevel.com/jobs/business-manager-payment-experiences-at-capital-one-da65f7

## Cite this page

Level. https://jobsbylevel.com/jobs/business-manager-payment-experiences-at-capital-one-da65f7.

Get job alerts: https://jobsbylevel.com/newsletter