# Business Operations & Improvement Development Programme - Retail at Nationwide

AI Level 1, AI centrality 0 out of 100. Remote (Swindon, United Kingdom).

## Details

- Company: [Nationwide](https://jobsbylevel.com/companies/nationwide)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Remote (Swindon, United Kingdom)
- Posted: October 6, 2026
- Apply: https://jobsbylevel.com/go/4900a3a2-4c55-4b0d-b894-e5d22120f0b8

## Description

Good things this way If you're ambitious, curious and enjoy solving problems, our Business Operations & Improvement Development Programme - Retail provides a structured route into a rewarding career in banking. Develop practical experience across business delivery, performance insight and process improvement while building a strong foundation for your future career. Whether you're a graduate ready to make an impact, or a career changer looking for a new challenge, you'll gain hands-on experience, develop future-ready skills, and contribute to projects that deliver banking that's fairer, more rewarding, and for the good of society. You'll follow a tailored learning pathway designed to build the skills you'll need for the future of financial services. Through digital learning, interactive workshops, insights from leaders and industry experts, and hands-on experience in your role, you'll have plenty of opportunities to put your learning into practice. You'll also learn alongside colleagues from across Nationwide, helping you build your network and understand more about how our business works. We'll support your development through structured learning, personalised development and hands-on experience, helping you grow with confidence. Looking for a rewarding career in banking? Good things this way. Where you’ll be working You'll join our Retail, Customer Operations and Product function, where teams work together to improve experiences, deliver change, solve business challenges and support Nationwide's long-term success. The Business Operations & Improvement pathway is designed for people who enjoy solving problems, improving ways of working and helping organisations deliver their goals. Through a range of placements, you'll develop skills in business planning, performance insight, process improvement and stakeholder management while learning how data, technology and collaboration support effective business delivery. Location At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, based at our Swindon or Northampton offices . If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. What you'll be doing on the Business Operations & Improvement Development Programme - Retail Our Business Operations & Improvement Development Programme begins on 6th September 2027. Your programme begins with an induction, helping you learn more about Nationwide, connect with colleagues and build the foundations for your role. Over two years, you'll complete three eight-month placements across teams within Retail, Customer Operations and Product. Each placement offers a different perspective on how the business operates while helping you build specialist knowledge, practical experience and a strong professional network. Alongside on-the-job learning, you'll take part in our Future Ready Core development programme. This combines development sessions, networking opportunities, self-guided learning, reflective workbooks, customer immersion experiences and access to a wider early careers community. Together, these experiences will help you develop the skills, confidence and connections needed for a successful career. The Business Operations & Improvement pathway is designed for people who enjoy understanding how organisations work and identifying opportunities to make them better. No two days are the same. Activities could include attending team meetings, collaborating with stakeholders, contributing to projects, reviewing customer and business insights, supporting process improvement activities and helping teams track delivery against business

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Source: https://jobsbylevel.com/jobs/business-operations-improvement-development-programme-retail-at-nationwide-484b60

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