# Business Operations Onboarding Associate at Nationwide

Nationwide is hiring a Business Operations Onboarding Associate. Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/7f750a02-c680-49d5-a529-7bbae1376518?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. United Kingdom.

## Details

- Company: [Nationwide](https://jobsbylevel.com/companies/nationwide)
- AI level: AI Level 1 (score 36 out of 100)
- Location: United Kingdom
- Posted: October 16, 2026
- Apply: https://jobsbylevel.com/go/7f750a02-c680-49d5-a529-7bbae1376518?utm_medium=ai-agent

## Description

This role is within the Business Banking Operations Onboarding team which is responsible for managing customer applications by completing appropriate due diligence checks for business current account and deposit products whilst also delivering a simply brilliant experience to ensure our customers have the best possible onboarding experience. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Glasgow, Edinburgh, Northampton or London office . If you’re based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. Alternatively, you'll be located at our Edinburgh hub . If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here . Whilst these locations are where we are primarily looking to fill the role, if you’re an internal applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to hybrid working here . Virgin Money is now part of Nationwide Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years. You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application. What you’ll be doing Managing applications from customers for either business current account or business deposit products undertaking end to end due diligence to ensure we fully understand the customer and the business before we open the account for them. Following a contact strategy to make sure our customers are kept informed and engaged at every step of the journey. Managing different pipelines daily including new applications, returned customer information and internal approvals to maximise the opens achieved to support ongoing commercial growth. Assessing the risks of onboarding the business and customer and ensuring we make the right decision to keep the business safe. About you As a minimum, you will have: Experience undertaking due diligence for customers including Know Your Customer and Know Your Business checks Knowledge of our business banking processes and products Telephony or face to face experience of supporting customers Risk management and mitigation awareness Experience of managing multiple workstreams at one time Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/business-operations-onboarding-associate-at-nationwide-d3efaa

Source: https://jobsbylevel.com/jobs/business-operations-onboarding-associate-at-nationwide-d3efaa

## Cite this page

Level. https://jobsbylevel.com/jobs/business-operations-onboarding-associate-at-nationwide-d3efaa.

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