# Business Services Administrator at Serco

Serco is hiring a Business Services Administrator. It pays £27k a year and Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/c3062efa-f60b-4796-a27d-aad43a9fd483).

AI Level 1, AI centrality 38 out of 100. Leicester, Leicestershire, United Kingdom.

## Details

- Company: [Serco](https://jobsbylevel.com/companies/serco)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Leicester, Leicestershire, United Kingdom
- Salary: £27k
- Posted: October 8, 2026
- Apply: https://jobsbylevel.com/go/c3062efa-f60b-4796-a27d-aad43a9fd483

## Description

Location: HMP Fosse Way, Wigston, Leicester LE18 4TN Salary : £ 26,509.50 per annum plus excellent benefits Schedule: Permanent, 40 hours per week, Monday to Friday, 8am to 4.30pm Ready to impact a better future? As a Business Services Administrator in our J&I team, you will support the Governance, Audit and Compliance function at HMP Fosse Way. This role plays a key part in ensuring compliance with Ministry of Justice and Serco requirements, maintaining accurate records, and supporting high standards of performance and assurance across the establishment. What you’ll do as a Business Services Administrator Provide effective administrative support to the Governance department Maintain accurate records across internal and external systems (including HUB and NOMIS) Support governance activities relating to incidents, complaints, correspondence, audits, compliance, performance data, compensation claims and Data Subject Access Requests Collate performance data, produce reports and respond to information requests within agreed timescales Support external inspections and audits, including HMIP visits Build and maintain professional relationships with internal and external stakeholders (e.g. HMPPS, IMB, MQPL) Ensure all work is carried out in line with statutory, contractual, security, health & safety and equality requirements Does this sound like you? Previous Administration experience in an office environment essential Experience using Microsoft Office (Outlook, Word and Excel) Strong organisational and time-management skills with the ability to prioritise workloads Excellent written and verbal communication skills A professional, approachable and solutions-focused attitude Strong interpersonal skills and the ability to work effectively as part of a team High levels of integrity, resilience and attention to detail Commitment to equality, diversity and Serco’s Code of Conduct What we offer 23 days holiday plus bank holidays Pension: Up to 6% contributory pension scheme Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds. Vetting and checks: Job offers are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced Disclosure and Barring Service (DBS) clearance , satisfactory employment references and Occupational Health checks . This role is exempt from the Rehabilitation of Offenders Act 1974. All roles are subject to random alcohol and drug testing. Let’s impact a better future, together. Apply today. A little bit about us: At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day. Our inclusive recruitment commitment: We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/business-services-administrator-at-serco-d8669b

Source: https://jobsbylevel.com/jobs/business-services-administrator-at-serco-d8669b

## Cite this page

Level. https://jobsbylevel.com/jobs/business-services-administrator-at-serco-d8669b.

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