# Business Specialist at Telstra

Telstra is hiring a Business Specialist for a remote role open to applicants in Australia. Level rates it Little AI ●○○○; you can [apply on Telstra](https://jobsbylevel.com/go/54bada9c-0fcf-427b-996d-b045a1b9240e?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Remote (Australia (Flexible)).

## Details

- Company: [Telstra](https://jobsbylevel.com/companies/telstra)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Remote (Australia (Flexible))
- Posted: October 28, 2026
- Apply: https://jobsbylevel.com/go/54bada9c-0fcf-427b-996d-b045a1b9240e?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=business-specialist-at-telstra-689b9c

## Prepare for this job

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## Description

Employment Type Permanent Closing Date 25 Nov 2026 11:59pm Job Title Business Specialist Job Summary As a Business Specialist, you are an important contributor in in providing business insights through analysing, forecasting, reporting and monitoring our business and commercial information, that support the identification of business improvement programs. You thrive on providing the data, analysis and insights for critical decision-making purposes that support Telstra in reaching our strategic objectives as an organisation. Job Description We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. This includes making Telstra the place you want to work. For you, that means a having career that grows with you, and working with a team powered by human connection that prioritises well-being and choice. Here’s what you can expect from us • Flexible working. Wherever you live, choose where, when, and how you work so you can be at your best. • There when life happens. From Gender Affirmation Leave to Telstra’s Additional Leave Day, we give you time to spend away from work when you need it most. • Pay for performance. We recognize outstanding contributions through our generous incentive programs. • Parental Leave. A gender-equal policy for parents so you can choose how and when you take your leave (16 weeks full pay or 32 weeks half pay). Receive superannuation contributions on paid and unpaid parental leave. • Unlimited learning. Level up your credentials with access to 17,000 learning programs. Learn ‘on the job’ and achieve university credits toward degrees and Master's programs. • Global presence. With a global presence across 22 countries, there are many opportunities to work where we do business. • Extra perks. Receive 25% off Telstra products and services, plus unlock exclusive discounts from over 240 brands and partners. Make a Difference The Business Specialist supports the delivery and adoption of technology change across the field workforce management, mobility and geospatial platforms used by Telstra Field Services. The role connects operational users with technology delivery teams across requirements, testing, release, training and post-implementation support. Key Responsibilities This is how you’ll bring the purpose of your role to life. Methodologies and frameworks · Agile product ownership: backlog input, coordinating feature teams, pilots and phased rollout · Software development lifecycle and release management · ITIL-aligned change, planned outage and incident communication · Business readiness and organisational change management · Continuous improvement intake and governance, including assessment through operational decision forums · Programming languages: not a core requirement of the role Specialised capabilities • Product ownership of a geospatial platform modernisation, covering deployment planning, licence and cost management, pilot selection, feedback loops and rollout of features such as CNI and red line mark-up • Running improvement initiatives across multiple stakeholders, from discovery through to deployment • Producing training and support materials, including instructional videos, for field users • Presenting system changes to operational leadership and business forums About you To be successful in the role, you'll bring skills and experience in: Essential Bachelor degree in Information Systems, Information Technology or a related discipline Gathering and analysing business requirements, and turning operational needs into system change requests Pre-release testing and quality assurance, including checking application behaviour against business requirements Managing releases and communicating changes for code, configuration, reference data and patch releases Coordinating application licences and user access Desirable A product ownership or

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