# Centre of Excellence Manager - Telco & Energy Products at Contact Energy

Contact Energy is hiring a Centre of Excellence Manager - Telco & Energy Products in Auckland, New Zealand. Level rates it Little AI ●○○○; you can [apply on Contact Energy](https://jobsbylevel.com/go/02ac9b90-57f5-4735-ba95-6e4d20e77140?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. Auckland, Auckland, New Zealand.

## Details

- Company: [Contact Energy](https://jobsbylevel.com/companies/contact-energy)
- AI level: AI Level 1 (score 37 out of 100)
- Location: Auckland, Auckland, New Zealand
- Posted: November 12, 2026
- Apply: https://jobsbylevel.com/go/02ac9b90-57f5-4735-ba95-6e4d20e77140?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=centre-of-excellence-manager-telco-energy-products-at-contact-energy-471dc2

## Description

Te Tākinatanga | Our Story At Contact, home is the most important place in the world. That belief has shaped the business for more than 25 years, and today Contact is one of Aotearoa New Zealand’s largest energy companies, generating and selling electricity and helping hundreds of thousands of homes and businesses stay connected through energy, broadband and mobile. There’s never been a more exciting time to be part of our story. Contact is growing and changing at pace, transforming how work gets done, and investing in major renewable generation to help build the energy system Aotearoa needs for the future. Behind all of that are people who genuinely care about making a difference. Ours is a culture that’s been recognised among the best, with Contact named one of New Zealand’s Top 3 Inspiring Workplaces and among the Global Top 100 in 2026. Our ambition is simple: leave Aotearoa better than we found it. Whatever part you play here, you'll help power homes, businesses and communities today, while shaping a more sustainable tomorrow. Contact’s Retail business brings together energy, broadband and mobile to create more connected experiences for our customers. As our range of products continues to evolve, we need a clear view of where to focus, how our products work together and which opportunities are worth pursuing. This role leads that thinking. You’ll shape the innovation strategy and long-term product direction across electricity, gas, broadband and mobile, while building the capability, partnerships and practical ways of working needed to turn promising opportunities into valuable customer propositions. Kōrero mō te tūranga | About the role This is a leadership role with a broad view across Contact’s Retail portfolio. You’ll lead a multidisciplinary team spanning product, innovation and agile delivery, setting direction and creating the conditions for teams to make good decisions and maintain momentum. You’ll provide strategic direction and governance while staying connected to the work, knowing where your involvement can add the most value. You’ll be responsible for: Leading Contact Retail’s innovation strategy and integrated product roadmap across electricity, gas, broadband and mobile. Turning customer needs, market developments, emerging technologies and business priorities into clear areas of focus and investment. Creating a connected view of the product portfolio, including shared opportunities, dependencies and trade-offs across different products. Establishing clear approaches to prioritisation and governance so decisions are grounded in customer value, commercial potential, feasibility, risk and evidence. Leading a multidisciplinary team of product, innovation and agile delivery specialists. Building consistent and practical product disciplines that support teams to develop and deliver strong customer propositions. Working directly with delivery teams at critical points to clarify outcomes, support decisions and resolve issues that could slow progress. Developing a purposeful network of external partners across the energy, telecommunications, technology and research sectors. Building a well-supported innovation pipeline, using customer insight and disciplined experimentation to determine which opportunities should progress. Keeping accessibility, trust and fairness central to product and proposition decisions, alongside commercial, legal, regulatory, privacy, security and risk considerations. Ko wai koe | About You You bring depth in product, innovation or proposition leadership, along with the judgement to work across a complex portfolio and balance long-term strategy with practical delivery, without losing sight of the customer or commercial context. You’ll also bring: Experience leading cross-functional teams that have delivered tangible products or services. A strong understanding of product strategy, portfolio management and the development of customer propositions. The ability to translate customer insight,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/centre-of-excellence-manager-telco-energy-products-at-contact-energy-471dc2

Source: https://jobsbylevel.com/jobs/centre-of-excellence-manager-telco-energy-products-at-contact-energy-471dc2

## Cite this page

Level. https://jobsbylevel.com/jobs/centre-of-excellence-manager-telco-energy-products-at-contact-energy-471dc2.

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