# Channel Sales Manager - UK & Northern Europe at Freshworks

Freshworks is hiring a Channel Sales Manager - UK & Northern Europe in London, United Kingdom. Level rates it Little AI ●○○○; you can [apply on Freshworks](https://jobsbylevel.com/go/ed060b9e-0838-40f0-888e-454f053b02c4?utm_medium=ai-agent).

AI Level 1, AI centrality 32 out of 100. London, England, United Kingdom.

## Details

- Company: [Freshworks](https://jobsbylevel.com/companies/freshworks)
- AI level: AI Level 1 (score 32 out of 100)
- Location: London, England, United Kingdom
- Posted: October 21, 2026
- Apply: https://jobsbylevel.com/go/ed060b9e-0838-40f0-888e-454f053b02c4?utm_medium=ai-agent

## Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations. Fresh vision. Real impact. Come build it with us. About this role: This is a pivotal, high-impact individual contributor role focused on driving rapid channel expansion, joint go-to-market strategy, and enterprise revenue growth across the UK and European region. As a Channel Sales Manager, you will be responsible for hunting, building, and scaling our Systems Integrator (SI) and Managed Service Provider (MSP) ecosystem. Rather than simply managing existing accounts, this role requires a true intrapreneur and builder who can establish new partner practices from scratch. You will execute a comprehensive sell to, sell through, and sell with motion—recruiting and activating key partners with large existing books of business in incumbent IT Service Management (ITSM) tech stacks, creating a clear migration path to our modern SaaS platform. The ideal candidate combines a high-energy hunter instinct with the commercial and technical acumen required to structure complex managed service programs, co-sell frameworks, buyouts, and pre-buy models. Key Responsibilities Partner Recruitment & Practice Building (Hunt & Build) Target & Recruit: Identify, target, and sign regional/large SIs and MSPs (specifically those managing a 50M–200M book of business in incumbent ITSM platforms). Sell To, Through & With Execution: Drive full-spectrum partner engagement—orchestrating Sell To (internal consumption/MSP platform licenses), Sell Through (partner resale/pre-buys), and Sell With (joint enterprise co-selling) revenue streams. Build Mid-Market & Low-Enterprise Practices: Partner with SI practice leads to establish new mid-market and enterprise delivery practices centered around our solution as the primary vendor of choice. Develop Displacement Off-Ramps: Create structured migration plans and compelling commercial business cases that enable partners to transition disenfranchised customers off legacy incumbent platforms. Complex Deal Structuring: Architect and execute sophisticated partnership agreements, including Managed Service Provider (MSP) programs, pre-buys, and buyouts. Enablement, Co-Sell & Program Governance Co-Sell Framework Development: Design, roll out, and execute structured co-sell frameworks and joint go-to-market strategies that align partner sales reps with internal field AE teams on targeted enterprise accounts. High-Impact Onboarding & Enablement: Design partner onboarding and enablement models that directly reduce time-to-revenue, increase conversion velocity, and measurably improve win rates on complex enterprise opportunities. Autonomous Execution: Build and run partner programs autonomously without requiring extensive corporate infrastructure or existing playbook support—establishing new processes where none currently exist. Multi-Threaded Alignment: Engage across all levels of partner organizations—from practice leads and alliance directors to executive leadership—to secure go-to-market investment and dedicated engineering/GTM

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/channel-sales-manager-uk-northern-europe-at-freshworks-71b09d

Source: https://jobsbylevel.com/jobs/channel-sales-manager-uk-northern-europe-at-freshworks-71b09d

## Cite this page

Level. https://jobsbylevel.com/jobs/channel-sales-manager-uk-northern-europe-at-freshworks-71b09d.

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