# Claims Management Specialist at Vestas

Vestas is hiring a Claims Management Specialist in Madrid, Spain. Level rates it Little AI ●○○○; you can [apply on Vestas](https://jobsbylevel.com/go/301552cf-c9da-416c-af46-9e108a5ee04c?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. Madrid, M.

## Details

- Company: [Vestas](https://jobsbylevel.com/companies/vestas)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Madrid, M
- Posted: October 2, 2026
- Apply: https://jobsbylevel.com/go/301552cf-c9da-416c-af46-9e108a5ee04c?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=claims-management-specialist-at-vestas-014356

## Description

Specialist | Full-Time Region MED > SBU MED Service > Service Commercial Vestas MED is responsible for developing Vestas' wind energy business across Southern and Eastern Europe, the Middle East, and Africa. Within the Service Commercial Department, the focus is on building solid customer partnerships and supporting service business growth through contract management, lifecycle solutions, and value-added services that enhance turbine performance, reliability, and long-term customer satisfaction. The Claims & Dispute Resolution Specialist manages the negotiation and resolution of complex claims and disputes, ensuring results that support the company’s commercial, contractual, and financial interests. Additionally, the role oversees the end-to-end management of the full claim's portfolio, coordinating stakeholders across the organization, tracking progress, mitigating risks, and ensuring timely resolutions. Responsibilities Conduct complex claim discussions with customers, suppliers, and partners to secure favorable commercial results, using contractual, technical, and financial assessments to guide resolution strategies Oversee the end-to-end claims portfolio, ensuring cases are prioritized effectively based on risk, financial exposure, and strategic importance Act as the main point of contact for escalated disputes, coordinating negotiation strategies with Legal, Commercial, Operations, Finance, and Quality teams Track and move claim resolution activities forward, ensuring deadlines, action plans, and contractual commitments are strictly met Systematically identify, assess, and mitigate commercial and financial risks associated with ongoing and potential disputes Develop formal settlement proposals and deliver regular reports to senior management regarding claim status, financial exposure, and recovery performance accurate case records in tracking systems and implement corrective or preventive actions based on lessons learned from resolved claims Qualifications Bachelor’s or Master’s degree in Engineering, Business Administration, or Finance 5+ years of experience managing complex claims, commercial disputes, or contract management Demonstrated experience working in international environments, specifically handling cross-border commercial claims across diverse regions Solid foundational knowledge or professional experience working with commercial agreements, contractual frameworks, or regulatory settings, along with the ability to learn wind industry standards Experience managing high-value or complex claims with significant financial implications Ability to assess technical, legal, and commercial risks and opportunities Extensive experience operating within multinational environments, effectively aligning diverse internal stakeholders (Legal, Finance, Operations) and external partners across different cultures Competencies Senior-level ability to navigate adversarial discussions, resolve high-stakes conflict, and employ interest-based problem-solving to secure positive outcomes while protecting commercial relationships Skilled at analyzing complex data, identifying the larger picture, weighing operational variables, and making clear, evidence-based strategic decisions when outcomes are unclear Demonstrated ability to manage complex, cross-functional stakeholder groups, balance competing internal and external priorities, and maintain alignment throughout every phase of a project business judgment and market awareness to align claim resolutions with the company's long-term profitability, cost-allocation goals, and strategic objectives Advanced interpersonal and persuasive skills to convey complex technical or legal issues clearly and build trust and alignment at all organizational levels, from site teams to senior executives Highly developed attention to detail and thoroughness when managing case documentation, maintaining accurate records, and tracking multiple moving parts within a claims portfolio A collaborative mindset

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/claims-management-specialist-at-vestas-014356

Source: https://jobsbylevel.com/jobs/claims-management-specialist-at-vestas-014356

## Cite this page

Level. https://jobsbylevel.com/jobs/claims-management-specialist-at-vestas-014356.

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