# Claims Specialist Advisor at Aon

Aon is hiring a Claims Specialist Advisor in Johannesburg, South Africa. Level rates it Little AI ●○○○; you can [apply on Aon](https://jobsbylevel.com/go/9b59356e-244b-45ce-8f20-032838dc8fc8?utm_medium=ai-agent).

AI Level 1, AI centrality 39 out of 100. Johannesburg, South Africa.

## Details

- Company: [Aon](https://jobsbylevel.com/companies/aon)
- AI level: AI Level 1 (score 39 out of 100)
- Location: Johannesburg, South Africa
- Posted: October 28, 2026
- Apply: https://jobsbylevel.com/go/9b59356e-244b-45ce-8f20-032838dc8fc8?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=claims-specialist-advisor-at-aon-dcddbb

## Description

Claims Specialist Advisor - Marine Why not take your career to the next level? Are you ready to join a dynamic team and make a difference in the finance and insurance industry? Read on! Aon South Africa is looking to hire a Claims Specialist Advisor specializing in Marine claims. This hybrid role offers flexibility to work virtually or from our Sandton head office. The Claims Specialist Advisor provides expert claims handling and client support in a broking setting. This role manages marine claims from notification to settlement and closure. It involves interpreting complex policy wordings, preparing evidence-backed claim submissions, and negotiating with insurers to achieve fair and timely results under the policy. The specialist works closely with clients, Client Managers, insurers, and appointed experts. They offer clear advice, address disputed positions constructively, and uphold strict claims' governance. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one engaged team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Full accountability: Supervise marine claims from start to finish, covering complicated and challenged losses, ensuring clear strategies, timely updates, and accurate system entries. Technical coverage analysis: Examine policy schedules, marine clauses, endorsements, exclusions, warranties, deductibles and limits in relation to the loss circumstances; detect coverage concerns promptly and articulate their consequences clearly. Client advocacy: Prepare substantiated claim presentations, critically assess insurer responses and negotiate fair outcomes within policy terms. Challenge disputed decisions professionally and raise material issues with supporting evidence. Marine loss investigation: Gather and examine shipping and commercial documents, survey reports, loss calculations and relevant correspondence to determine the cause, extent and value of the loss. Expert and collaborator coordination: Liaise with insurers, surveyors, loss adjusters, recovery specialists and legal advisers; arrange appointments within agreed authority and carefully assess their findings. Mitigation and recoveries: Coordinate timely guidance on loss mitigation, salvage and preservation of recovery rights, including relevant notification requirements and time-sensitive blocking issues to appropriate specialists. Clear client communication: Keep clients and Client Managers advised of progress, outstanding information, coverage concerns and next steps; manage expectations without making unauthorized coverage or settlement commitments. Portfolio reporting: Provide claims statistics and monthly reports for collaborators covering significant losses, outstanding actions, ageing, settlement progress and emerging trends; attend monthly client and Client Manager meetings. Financial and file field: Maintain accurate claims records, monitor aggregates and manage claims funds where applicable within agreed mandates and controls. Binder Claims Handling – Clear experience in binder marine claims. Broking collaboration: Share claims insights with broking and placement colleagues to highlight wording ambiguities, coverage gaps and recurring loss issues for consideration at renewal. Technical contribution: Support colleagues with marine claims' guidance, share lessons from complex matters and organize workloads to meet productivity targets and service level agreements. Skills and experience that will lead to success Qualifications. Completion of Grade 12 or an equivalent level of education A Bachelor’s degree or equivalent experience is preferable Must hold registration as a representative with the FSCA in accordance with the FAIS Act Must hold a licentiate registration with the IISA (or be currently pursuing it) Knowledge. Solid expertise in marine

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/claims-specialist-advisor-at-aon-dcddbb

Source: https://jobsbylevel.com/jobs/claims-specialist-advisor-at-aon-dcddbb

## Cite this page

Level. https://jobsbylevel.com/jobs/claims-specialist-advisor-at-aon-dcddbb.

Get job alerts: https://jobsbylevel.com/newsletter