# Client Partner, Director at DEPT

DEPT is hiring a Client Partner, Director in Toronto, Canada. It pays CAD 120k-CAD 135k a year and Level rates it Little AI ●○○○; you can [apply on DEPT](https://jobsbylevel.com/go/153e7729-7892-48f5-8f8c-a24fb449dbf6?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. Toronto, Canada.

## Details

- Company: [DEPT](https://jobsbylevel.com/companies/dept)
- AI level: AI Level 1 (score 36 out of 100)
- Location: Toronto, Canada
- Salary: CAD 120k-CAD 135k
- Posted: October 13, 2026
- Apply: https://jobsbylevel.com/go/153e7729-7892-48f5-8f8c-a24fb449dbf6?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=client-partner-director-at-dept-9859db

## Description

Director, Client Partner Toronto, hybrid WHY DEPT®? DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients. The Client Partner is a senior account lead, any given business or group of businesses, leading, inspiring and creating paths for creative and business opportunities. They are responsible for the overall strategy, sales, relationship management, and delivery oversight activities related to their assigned accounts. This position reports directly to the AVP, Client Partner (eBay), partnering to develop and deliver the eBay arm of the DEPT® Studio growth strategy. To achieve their goals, the Client Partner will manage global cross-channel teams and develop and maintain senior-level agency relationships. The Client Partner will consult on the best path forward to achieve strategic goals developed in relation to the client vision. They will nurture and build solid senior-level relationships with the executive layers of client leadership. They will have experience consulting for varied clients in the experience design, branding and technical spaces, and capable of driving conversations towards different capabilities in DEPT® Studio’s Portfolio. They are instrumental in developing and directing the engagement strategy across clients and must successfully execute this strategy across their business portfolio, ensuring smooth overall account operations, profitability and growth. They will also understand the value proposition of all DEPT® services, and include DEPT® partners relevant to aligning client roadmaps to all facets of DEPT®’s portfolio. WHAT YOU’LL DO: Define, manage and execute various types of projects for clients in order to maximize client business objectives, manage client expectations, and maintain profitability. Understand client’s business goals, pressures, and requirements; convey client’s needs to the internal team. Foster collaboration among a cross-disciplinary team to deliver exceptional business results. Acts as the primary trusted advisor to key client stakeholders. Focuses on deeply understanding the client's business, identifying new opportunities, and ensuring high-quality execution. Provide resourcing recommendations and continuously monitor the effectiveness and bandwidth of the team. Leads in meetings with existing clients and internal teams to identify new opportunities to meet clients’ evolving needs as required; serves as the subject matter expert on processes, capacity, and timelines. Lead & Supports pitches, proposals, and contract negotiations for organic growth opportunities. Communicate role expectations to team leads and direct reports, if applicable. Frequent client travel is encouraged and required WHAT YOU BRING: Excellent interpersonal, written, and verbal communication skills. Excellent problem solving, organization, time management, and risk management skills. Expert conflict resolution skills The ability to be self-directed and work in an ambiguous and dynamic environment. Willingness to travel when requested Ambition to sell the following services: user-centric digital and integrated marketing; business transformation; digital products and services; design systems and branding at the intersection of content, content strategy and commerce solutions work. Experience across strategic,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/client-partner-director-at-dept-9859db

Source: https://jobsbylevel.com/jobs/client-partner-director-at-dept-9859db

## Cite this page

Level. https://jobsbylevel.com/jobs/client-partner-director-at-dept-9859db.

Get job alerts: https://jobsbylevel.com/newsletter