# Client Success Manager - Greater China Region at Gartner

Gartner is hiring a Client Success Manager - Greater China Region in Shanghai, China. Level rates it Little AI ●○○○; you can [apply on Gartner](https://jobsbylevel.com/go/32211052-fe95-46c7-a137-b919c798d909?utm_medium=ai-agent).

AI Level 1, AI centrality 31 out of 100. Shanghai.

## Details

- Company: [Gartner](https://jobsbylevel.com/companies/gartner)
- AI level: AI Level 1 (score 31 out of 100)
- Location: Shanghai
- Posted: November 5, 2026
- Apply: https://jobsbylevel.com/go/32211052-fe95-46c7-a137-b919c798d909?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=client-success-manager-greater-china-region-at-gartner-00a35c

## Description

About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, demonstrating the value of Gartner services, and stimulating client engagement of products that are used by large client teams. What you will do: Build, develop and manage relationships with a variety of Senior and C-Level clients of tech companies in Greater China region across various business functions ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth Introduce Gartner services and capabilities to new clients and communicate value to decision makers Lead client calls, understand client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership Collaborate with internal Gartner partners to maximize the value Gartner delivers to clients and overcome obstacles where needed Conduct regular reviews of client book of business looking into performance and key client engagement metrics What you will need: 4+ years relevant professional experience Proven track record of success fueled by a passion for delighting clients Strong communication, prioritization, critical thinking, collaboration, and influencing skills Native or full professional fluency in both English and Mandarin is essential to effectively manage clients across the Greater China region and facilitate clear communication with internal teams and stakeholders Bachelor’s degree preferred #LI-JL1 #LI-Hybrid When you click the "Apply Now" button, you will be taken to our Workday system to submit your personal information for your job application. By entering your information into our application system, you agree that you have read, understand, and accept the Gartner Recruitment Data Protection Notice (https://jobs.gartner.com/applicant-privacy-policy/apac-privacy-statement) and Separate Consent Letter (https://jobs.gartner.com/applicant-privacy-policy/gartner-separate-consent-letter-for-recruitment-and-talent-networking/) and understand and accept that your personal information will be collected by Gartner and transferred outside the Chinese mainland. If you do not agree with the Notice and Separate Consent Letter, please do not continue with the job application. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/client-success-manager-greater-china-region-at-gartner-00a35c

Source: https://jobsbylevel.com/jobs/client-success-manager-greater-china-region-at-gartner-00a35c

## Cite this page

Level. https://jobsbylevel.com/jobs/client-success-manager-greater-china-region-at-gartner-00a35c.

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