# Communications Development Manager at Legal & General

Legal & General is hiring a Communications Development Manager. Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/e4fb11bd-6b32-483c-97bd-9b6be52feb01).

AI Level 1, AI centrality 0 out of 100. Brighton and Hove, England, United Kingdom.

## Details

- Company: [Legal & General](https://jobsbylevel.com/companies/legal-general)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Brighton and Hove, England, United Kingdom
- Posted: October 9, 2026
- Apply: https://jobsbylevel.com/go/e4fb11bd-6b32-483c-97bd-9b6be52feb01

## Description

Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. Who we are Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement. We’re a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys. We focus on helping the customers of today and tomorrow achieve better long-term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways. At Legal & General, we're committed to helping people build brighter financial futures. We're looking for a Communications Development Manager to join our Customer Strategy & Engagement team, where you'll play a key role in shaping and enhancing member communications across our Workplace business. This is an exciting opportunity to combine customer insight, behavioural science and communication expertise to deliver clear, engaging and effective experiences that support positive member outcomes. What you'll be doing: Developing, maintaining and delivering transactional member communications and supporting literature across Workplace schemes Creating customer-centric communications that meet business, regulatory and customer outcome requirements Applying member insight, behavioural science and research to improve communication effectiveness and engagement Managing and enhancing communication journeys across the member lifecycle to improve understanding and outcomes Delivering communications across digital and traditional channels to maximise reach, accessibility and impact Collaborating with internal stakeholders, agencies and third-party suppliers to deliver high-quality communication solutions Measuring communication performance, analysing results and identifying opportunities for continuous improvement Supporting Consumer Duty requirements by creating communications that are transparent, balanced and easy for customers to understand Who we're looking for: Experience designing and delivering customer communications, campaigns or engagement activities Strong stakeholder management skills with the ability to influence and collaborate at all levels Excellent written communication skills with the ability to produce high-quality content to publication standards Strong analytical skills and the ability to use insight and data to drive decision-making Proven project management and organisational skills, with experience managing multiple priorities and deadlines Experience working with creative agencies, suppliers or external partners An understanding of customer engagement strategies and communication best practice Experience within financial services and knowledge of behavioural economics or communication composition tools would be advantageou Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer: The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes Generous pension contribution Life assurance Healthcare Plan (permanent employees only) At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday Competitive family leave

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/communications-development-manager-at-legal-general-150e56

Source: https://jobsbylevel.com/jobs/communications-development-manager-at-legal-general-150e56

## Cite this page

Level. https://jobsbylevel.com/jobs/communications-development-manager-at-legal-general-150e56.

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