# Credit & Collections Supervisor – Portuguese Market at Johnson & Johnson

Johnson & Johnson is hiring a Credit & Collections Supervisor – Portuguese Market. It pays €33k a year and Level rates it Little AI ●○○○; you can [apply on Johnson & Johnson](https://jobsbylevel.com/go/6afd2dfb-4236-412c-90bc-5737c42b5e0e?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Porto Salvo, Portugal.

## Details

- Company: [Johnson & Johnson](https://jobsbylevel.com/companies/johnson-johnson)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Porto Salvo, Portugal
- Salary: €33k
- Posted: November 9, 2026
- Apply: https://jobsbylevel.com/go/6afd2dfb-4236-412c-90bc-5737c42b5e0e?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=credit-collections-supervisor-portuguese-market-at-johnson-johnson-d1982d

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/credit-collections-supervisor-portuguese-market-at-johnson-johnson-d1982d

## Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com . As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Finance Job Sub Function: AP/AR Job Category: People Leader All Job Posting Locations: Porto Salvo, Portugal Job Description: In this role, you will combine Credit & Collections expertise, customer partnership, process improvement, and team leadership . You will have the opportunity to make a visible impact on cash flow, customer experience, and the development of the wider team. What you will do Manage cash collection for your assigned region and customer portfolio in line with defined procedures, finance principles, and applicable legislation. Drive performance against key financial targets including Past Due, DSO, and Unapplied Cash . Build and maintain strong relationships with a diverse customer base across the markets in scope, including wholesalers, hospitals, distributors, and public entities . Act as a trusted point of contact for local organizations, Customer Service, Audit, Finance Reconciliation, and Invoice Processing teams, providing clarification and resolving issues when needed. Perform all required Invoice-to-Cash (I2C) procedures accurately and on time. Act as a go-to expert for your market/team, supporting colleagues with more complex cases and scenarios. Identify opportunities to improve, simplify, and automate processes , proactively bringing forward new ideas. Recommend actions to minimize DSO, credit exposure, and write-off risk . Evaluate credit risk, recommend and set credit limits in accordance with defined procedures, including decisions related to order blocks and holds. Deliver services and reporting in line with agreed Service Level Agreements (SLAs) . Support the calculation of general and specific bad debt reserves . Prepare data and documentation for quarterly and annual audit requests . Participate proactively in intradepartmental GFS EMEA activities and contribute to broader team initiatives. Engage directly with customers, including face-to-face customer visits . Demonstrate an understanding of AI concepts and frameworks , including responsible and ethical AI practices, and effectively use prompting to improve efficiency and productivity. Demonstrate and uphold J&J Credo values in all aspects of your work. Leadership & Team Development Lead and develop the Collection team , creating an environment that supports strong performance, collaboration, and continuous improvement. Coach team members and peers, providing direction, advice, and practical support to help them achieve their highest potential and career aspirations . Take responsibility for meeting and exceeding SLA targets and customer expectations . Continuously improve operational effectiveness and efficiency, resolve operational challenges, and ensure compliance with corporate policies and data standards . Qualifications, Skills & Experience We are looking for someone who combines strong Credit & Collections expertise with excellent communication skills and a collaborative, improvement-focused mindset. What you will bring At least 3 years of experience in accounting operations and/or Credit & Collections . Excellent communication and negotiation skills , with the ability to build effective relationships with

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/credit-collections-supervisor-portuguese-market-at-johnson-johnson-d1982d

Source: https://jobsbylevel.com/jobs/credit-collections-supervisor-portuguese-market-at-johnson-johnson-d1982d

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