# Crew Operations Manager at Shell AI Level 1, AI centrality 0 out of 100. Isle of Man. ## Details - Company: [Shell](https://jobsbylevel.com/companies/shell) - AI level: AI Level 1 (score 0 out of 100) - Location: Isle of Man - Posted: October 6, 2026 - Apply: https://jobsbylevel.com/go/f130880b-374d-41e2-b15e-e57e612c7126 ## Description , Isle of Man Job Family Group: Maritime Worker Type: Regular Posting Start Date: October 6, 2026 Business Unit: Trading and Supply Experience Level: Experienced Professionals Job Description: We’re looking for an Operations Manager to lead day‑to‑day fleet operations and power the next chapter of our company’s growth. If you’ve built your craft at sea and want to amplify your leadership ashore, this is your chance to shape outcomes across safety, reliability, people, and performance, while growing your own leadership portfolio at pace. The role requires sailing experience as a senior officer on LNG carriers, together with a thorough understanding of the shipping industry and tanker operations. Given the nature of the position, the successful candidate must have substantial strong solid expertise relevant to LNG and tanker vessels, including operational, safety, regulatory and commercial knowledge that can only be acquired through significant seagoing and fleet management experience. Why this role matters Our fleet is expanding. We need an operations leader who understands ships, crews, ports, and most importantly, the realities of seagoing life, someone who can translate that insight into outstanding operational delivery and continuous improvement. You’ll help us deliver on our vision: the right people, in the right place, at the right time, at the right cost, every voyage, every time. What you’ll do Lead end-to-end crew operations Ensure safe, compliant, reliable, and cost-effective manning for the fleet. Oversee day-to-day crewing delivery across a diverse seafarer population, ensuring the right people are deployed to the right vessel at the right time. Apply practical operational knowledge of LNG and tanker operations to assess competence requirements, operational risks, and vessel-specific crewing needs. Deliver operational excellence and compliance Maintain compliance with MLC 2006, STCW, Flag State requirements, and internal Information Management standards. Lead initiatives to improve compliance and operational effectiveness, including developing new ways of working to manage work and rest hour risks, fatigue mitigation, competency assurance, and crew welfare. Anticipate and proactively mitigate risks before they impact vessel operations. Drive performance, investigations and continuous improvement Deliver against established KPIs including attrition, recruitment, relief on time, training, and costs. Conduct and support operational and technical investigations involving crewing, competency, fatigue, vessel incidents, and human factors. Analyse trends, identify root causes, implement corrective actions, and champion continuous improvement across fleet operations. Lead, develop and empower the operations team Manage, coach, and develop a team of 10-16 professionals. Build capability within the team by sharing practical insight from LNG and tanker operations, supporting sound operational decision-making and effective stakeholder engagement. Partner with fleet and key stakeholders Work closely with Fleet Managers, Masters, Chief Engineers, Marine and Technical teams, vessel owners, and manning agents. Serve as contract holder for key SSML agreements, ensuring vendor compliance and effective mobilisation processes. Maintain crewing policies and procedures that reflect operational realities, industry developments, and legislative requirements. Support fleet growth, transitions and workforce planning Lead strategic workforce planning for fleet expansion, vessel deliveries, fleet transitions, and retractions. Ensure manning strategies align with vessel operational requirements, training pipelines, and long-term business needs while maintaining seafarer wellbeing and engagement. Provide operational leadership and assurance Oversee crewing performance reporting, budget planning, portfolio reviews, and structured engagement with stakeholders. Provide expert advice on operational risks, competency management, succession planning, The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/crew-operations-manager-at-shell-cafe6a Source: https://jobsbylevel.com/jobs/crew-operations-manager-at-shell-cafe6a ## Cite this page Level. https://jobsbylevel.com/jobs/crew-operations-manager-at-shell-cafe6a. Get job alerts: https://jobsbylevel.com/newsletter