# CSJP Team Mgr Retail, CS at Amazon

Amazon is hiring a CSJP Team Mgr Retail, CS. Level rates it Little AI ●○○○; you can [apply on Amazon](https://jobsbylevel.com/go/36715d5a-e9d8-4f0f-be3f-aa7a8e89acc9?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. CN, 51, Chengdu.

## Details

- Company: [Amazon](https://jobsbylevel.com/companies/amazon)
- AI level: AI Level 1 (score 0 out of 100)
- Location: CN, 51, Chengdu
- Posted: October 27, 2026
- Apply: https://jobsbylevel.com/go/36715d5a-e9d8-4f0f-be3f-aa7a8e89acc9?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=csjp-team-mgr-retail-cs-at-amazon-f87170

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/csjp-team-mgr-retail-cs-at-amazon-f87170

## Description

•Execute operation process and achieve operation target •Responsible for the KPI achievement •Set up the team goal align with the operational target and execute the operation plan of the teams managing •Lead, educate, and correct the Team Leaders the team CSAs on their performance, competence, and attitude of work •Play as a role model in the team •Deep dive and identify issues in the management work and resolve in a timely manner •Communicate ,listen, influence, care people, set up trust and respects in the team •Sense of urgency •React, and resolve any issue and problem independently •Flexible in working hours and working day •Resolve serious complaint if necessary and enhance customer experience Basic qualifications - Experience demonstrating leadership and people management in Customer Service or customer facing roles Preferred qualifications - Speak, write, and read fluently in English Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Source: https://jobsbylevel.com/jobs/csjp-team-mgr-retail-cs-at-amazon-f87170

## Cite this page

Level. https://jobsbylevel.com/jobs/csjp-team-mgr-retail-cs-at-amazon-f87170.

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