# Customer Centric Engineer at Salesforce

Salesforce is hiring a Customer Centric Engineer in San Francisco, United States. It pays $117k-$177k a year and Level rates it Little AI ●○○○; you can [apply on Salesforce](https://jobsbylevel.com/go/76de5b29-63ce-4b09-88ef-e906c578fff7?utm_medium=ai-agent).

AI Level 1, AI centrality 20 out of 100. California - San Francisco.

## Details

- Company: [Salesforce](https://jobsbylevel.com/companies/salesforce)
- AI level: AI Level 1 (score 20 out of 100)
- Location: California - San Francisco
- Salary: $117k-$177k
- Posted: August 14, 2026
- Apply: https://jobsbylevel.com/go/76de5b29-63ce-4b09-88ef-e906c578fff7?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=customer-centric-engineer-at-salesforce-44bfcd

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/customer-centric-engineer-at-salesforce-44bfcd

## Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience The Customer Centric Engineering team keeps reliability and trust at the center of everything Salesforce builds. As a Customer Centric Engineer, you work on a broad set of challenging customer issues across the Salesforce Core CRM Platform, using a wide range of technologies to troubleshoot and resolve them. You partner closely with Salesforce customer support engineers to troubleshoot customer implementations of the Salesforce Lightning UI, working in JavaScript on the browser and Java on the server. What You'll Actually Be Doing Use your Java, JavaScript, database, Web API, and UI skills to solve critical customer escalations, finding root causes and proposing fixes and test cases Provide timely, clear information to customer facing teams and mentor internal support teams on technical issues and best practices Champion supportability and debuggability initiatives, build new debugging tools, and partner with engineers on the design and continuous improvement of infrastructure services like logging, monitoring, and alerting Analyze how customers use the platform, help drive continuous improvement of the offering, and share metrics, trends, and success stories with engineering teams You're Our Person If you have... 4+ years of proven, related technical experience with at least 2 years of experience of professional Java development experience Developer-level technical skills along with a strong desire to interact with customers, support teams and management on high-profile issues critical to the long-term success of the company Unparalleled debugging, troubleshooting and problem-solving skills Learn quickly and be productive in a highly collaborative, lightning-fast environment Excellent written and verbal communication skills, as exemplified by clear bug/issue explanations, documentation of knowledge and comfort interacting with all levels of management Ability to take complex problems and break them down into smaller tasks In-depth, hands-on experience with Linux, networking, server, and cloud architectures. Deep understanding of fundamental network technologies like DNS, Load Balancing, SSL, TCP/IP, SQL, HTTP. Knowledge about cloud security and best practices. Must have a background in Java and Javascript Very good understanding of RDBMS. Experience with a known IDE: Eclipse or IntelliJ or VSCode A related technical degree required. Even Better If... You have experience with log parsing and analysis in Splunk, including building reports and dashboards You have experience working with Amazon Web Services You've worked with Lightning Web Components, Lightning Locker, or Lightning Data Service You understand W3C standards and have experience resolving cross-browser and platform compatibility issues, along with troubleshooting SOAP and REST based APIs Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers

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