# Customer Engagement Specialist at ANZ

ANZ is hiring a Customer Engagement Specialist. Level rates it Little AI ●○○○; you can [apply on ANZ](https://jobsbylevel.com/go/04271093-748a-4661-97dc-84d4dd0d0178?utm_medium=ai-agent).

AI Level 1, AI centrality 35 out of 100. Brisbane City.

## Details

- Company: [ANZ](https://jobsbylevel.com/companies/anz)
- AI level: AI Level 1 (score 35 out of 100)
- Location: Brisbane City
- Posted: October 8, 2026
- Apply: https://jobsbylevel.com/go/04271093-748a-4661-97dc-84d4dd0d0178?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=customer-engagement-specialist-at-anz-7be5dc

## Description

About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role The purpose of this role is to connect with a high volume of new and existing ANZ customers to identify lending opportunities and provide working capital solutions to help start, run and grow their business. Role Type: Permanent Role Location: 17/111 Eagle Street, Brisbane QLD 4000 Work Hours: Full Time (40 Hours/week) What will your day look like? This role is accountable for: • Actively pursuing existing small business customer leads • Providing high quality customer service and solutioning to a wide portfolio of small business customers • Applying a broad understanding of product application • Building and maintaining a strong internal network • Meeting and exceeding performance targets • Outbound leads-based calling to existing and new small business customers • Referrals to specialist teams What will you bring? The ‘must have ’ knowledge, skills and experience (KSE) the role requires are: • Business Development: The activity of partnering with individuals and/or organisations to pursue strategic initiatives, relationships and/or opportunities to drive commercial value. • Customer Solutioning: Supporting customers by understanding their needs and informing them about relevant products or services, and/or providing considered options, that meet those needs. • Business Analysis: Translating business requirements into solutions by understanding needs, feasibility and impact. • Planning and Prioritisation: Planning and prioritising what needs to be done (including people, process and technology implications) in order to deliver upon customer/user needs and strategic priorities. This includes identifying, planning for, tracking and resolving dependencies. Job Posting End Date , 11.59pm, (Melbourne Australia)

Source: https://jobsbylevel.com/jobs/customer-engagement-specialist-at-anz-7be5dc

## Cite this page

Level. https://jobsbylevel.com/jobs/customer-engagement-specialist-at-anz-7be5dc.

Get job alerts: https://jobsbylevel.com/newsletter