# Customer Implementation & Training Specialist (GOLDesp) at Boeing

Boeing is hiring a Customer Implementation & Training Specialist (GOLDesp) in Bristol, United Kingdom. Level rates it Little AI ●○○○; you can [apply on Boeing](https://jobsbylevel.com/go/14bd18f9-4cdc-4833-9630-26c621610a2a?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. GBR - Bristol, UK.

## Details

- Company: [Boeing](https://jobsbylevel.com/companies/boeing)
- AI level: AI Level 1 (score 37 out of 100)
- Location: GBR - Bristol, UK
- Posted: November 13, 2026
- Apply: https://jobsbylevel.com/go/14bd18f9-4cdc-4833-9630-26c621610a2a?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=customer-implementation-training-specialist-goldesp-at-boeing-ee14b1

## Description

Customer Implementation & Training Specialist (GOLDesp) Company: Miro United Kingdom Role Overview We are seeking an experienced Customer Implementation & Training Specialist to support the deployment, adoption and ongoing use of the GOLDesp maintenance and engineering management system within military aviation environments. This is a highly customer-facing role combining implementation consultancy, training delivery, business process alignment and sustainment support. The successful candidate will work directly with customer organisations throughout the implementation lifecycle, from requirements gathering and process mapping through to training delivery, user acceptance testing (UAT), go-live support and post-implementation sustainment. During the first 12 months, approximately 75% of the role will focus on the development and delivery of customer training programmes. Role Responsibilities The role requires an individual who is comfortable operating independently at customer facilities, building trusted relationships, solving problems collaboratively and representing the company in front of customer stakeholders. Support new customer implementations of the GOLDesp application. Gather and analyse customer requirements and operational processes. Align customer business processes and maintenance workflows with GOLDesp functionality and best practices. Support implementation planning activities in partnership with Project Managers and customer stakeholders. Assist customers through User Acceptance Testing (UAT) activities. Support customer readiness and transition to operational use. Provide on-site support during system deployment and go-live events. Training Delivery Lead the development, preparation and delivery of customer training programmes. Deliver instructor-led training to military and civilian users across a variety of functional areas. Adapt training content and delivery approaches to meet customer requirements and user experience levels. Assess training effectiveness and recommend improvements. Act as a trusted subject matter expert during training and implementation activities. Customer Support & Sustainment Support existing customers following implementation. Respond to customer tickets, service requests and operational queries. Investigate application issues and work with internal teams to support resolution. Provide guidance and best-practice advice relating to GOLDesp functionality and business processes. Maintain strong customer relationships and support continued customer success. Customer Engagement Work independently on customer sites across the UK and Europe. Facilitate workshops, requirements sessions and process reviews. Build productive relationships with customer stakeholders at all levels. Represent the business professionally in customer-facing situations. Identify opportunities to improve customer adoption and utilisation of the solution. Basic Qualifications (Required Skills/Experience): The successful candidate will be able to demonstrate: Strong knowledge of military aircraft maintenance, engineering and/or support operations. Experience supporting documenting and analysing aviation maintenance business processes and workflows. Proven experience delivering classroom and on-site training programmes. Experience gathering business requirements and translating them into system and process solutions. Experience supporting customer implementations, onboarding or software deployments. Experience supporting customers during UAT and go-live activities. Strong stakeholder engagement and communication skills. Ability to organise and manage workload independently. Ability to work effectively within project teams whilst operating autonomously on customer sites. Is highly customer-focused and service-oriented. Can confidently lead customer-facing activities without close supervision. Is comfortable facilitating workshops and delivering training to groups of varying sizes. Takes ownership of issues and drives

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/customer-implementation-training-specialist-goldesp-at-boeing-ee14b1

Source: https://jobsbylevel.com/jobs/customer-implementation-training-specialist-goldesp-at-boeing-ee14b1

## Cite this page

Level. https://jobsbylevel.com/jobs/customer-implementation-training-specialist-goldesp-at-boeing-ee14b1.

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