# Customer Management Professional at Vestas

Vestas is hiring a Customer Management Professional. Level rates it Little AI ●○○○; you can [apply on Vestas](https://jobsbylevel.com/go/4a691ebf-1c80-4af6-a64c-2cb824978f3a?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. Balikesir, Bali.

## Details

- Company: [Vestas](https://jobsbylevel.com/companies/vestas)
- AI level: AI Level 1 (score 37 out of 100)
- Location: Balikesir, Bali
- Posted: November 11, 2026
- Apply: https://jobsbylevel.com/go/4a691ebf-1c80-4af6-a64c-2cb824978f3a?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=customer-management-professional-at-vestas-c7b646

## Description

Would you like to grow your skills and career in one of the most innovative companies in the renewable energy sector globally? Region MED > SBU MED Service >Customer Service Management Turkey Customer Management is part of our Service business and is responsible for managing customer relationships, service contract performance, commercial follow-up, and customer satisfaction throughout the contract lifecycle. The department acts as the main interface between customers and internal stakeholders, ensuring contractual commitments are fulfilled while supporting the growth and profitability of the service business. Customer Management plays a key role in supporting customer retention, contract renewals, and long-term partnerships. Responsibilities Manage customer relationships and act as the primary point of contact for service contract customers Monitor contract performance and ensure contractual obligations are fulfilled Lead customer meetings, performance reviews, and commercial discussions Support contract renewals, amendments, and commercial negotiations Coordinate with internal stakeholders to resolve operational and contractual issues Support customer satisfaction and identify opportunities for business growth Manage claims, risks, and contractual deviations throughout the contract lifecycle Ensure accurate billing, contract administration, and revenue follow-up Prepare and present customer reports and performance updates Support continuous improvement initiatives and contribute to business objectives Qualifications Bachelor's degree in Engineering, Business Administration, Economics, Law, or a related field Demonstrated experience in customer management, contract management, account management, sales support, or a similar commercial role Solid understanding of commercial, contractual, and financial principles Experience in managing customer relationships and working with cross-functional teams Ability to analyze contractual obligations and translate them into operational actions Effective stakeholder management skills with the ability to communicate effectively at different organizational levels Experience working in an international and multicultural environment Advanced proficiency in Microsoft Office applications, particularly Excel and PowerPoint Fluent in English, both written and spoken Experience within the renewable energy, service, or industrial sector is considered an advantage Competencies Customer-focused customer and business orientation Leadership and stakeholder management skills Effective communication and presentation skills Negotiation and persuasive communication skills Problem-solving mindset Ability to manage multiple priorities and deadlines Solid analytical and organizational skills Attention to detail Collaborates effectively and has a collaborative approach Ability to adjust and willingness to learn What we offer We offer an exciting opportunity in an international and growing organization committed to sustainable energy solutions. You will become part of a collaborative and diverse team, where you will have the opportunity to develop both professionally and personally while working closely with customers and stakeholders across the business. In return, we expect you to contribute with an engaged mindset, clear customer focus, and commitment to delivering results. Additional information We look forward to receiving your application as soon as possible, as we will be reviewing applications on a rolling basis. To apply for this opportunity please submit your resume in English. Our commitment to a fair hiring. At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/customer-management-professional-at-vestas-c7b646

Source: https://jobsbylevel.com/jobs/customer-management-professional-at-vestas-c7b646

## Cite this page

Level. https://jobsbylevel.com/jobs/customer-management-professional-at-vestas-c7b646.

Get job alerts: https://jobsbylevel.com/newsletter