# Customer Onboarding Director at Halter

Halter is hiring a Customer Onboarding Director in Auckland, New Zealand. Level rates it Little AI ●○○○; you can [apply on Halter](https://jobsbylevel.com/go/94687bce-fc5d-4a65-9291-b4320810d06a?utm_medium=ai-agent).

AI Level 1, AI centrality 35 out of 100. Auckland.

## Details

- Company: [Halter](https://jobsbylevel.com/companies/halter)
- AI level: AI Level 1 (score 35 out of 100)
- Location: Auckland
- Posted: November 9, 2026
- Apply: https://jobsbylevel.com/go/94687bce-fc5d-4a65-9291-b4320810d06a?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=customer-onboarding-director-at-halter-1084f3

## Description

About Halter At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund , Bessemer Venture Partners , BOND, DCVC , Blackbird , Promus Ventures , Rocket Lab’s Peter Beck and Icehouse ventures . To find out more, visit our LinkedIn & Instagram . About the role: A farmer’s first weeks with Halter decide whether they trust us for years. You own that moment. As Customer Onboarding Director, you’ll lead the global organisation responsible for turning every signed customer into a live, recurring customer. Your teams will help farmers deploy Halter, train their animals calmly and confidently, and build the foundations for long-term adoption, renewal, expansion and referrals. This is a role for someone who can build a world-class deployment machine and stay close enough to the farm to know whether it’s working. You’ll own the global onboarding strategy and operating model across Asia Pacific, North America, South America and new markets. You’ll decide what runs centrally and what runs locally, what should be delivered by people and what should move into the product, and how onboarding is structured, staffed and equipped to scale. Onboarding owns a key business process for Halter: converting contracted annual recurring revenue into annual recurring revenue through deployment. You’ll be directly accountable for that conversion, as well as launch cost, launch health, customer satisfaction and the future revenue that great launches create. One day, you’ll be working with your regional leaders to plan deployment capacity for a busy season. The next, you’ll be on a farm reviewing animal training and listening to what is making adoption easy or difficult. By the end of the week, you might be with Product designing a more self-serve onboarding journey, or with the executive team reviewing how launch quality is affecting renewals and expansion. The impact is significant. A great onboarding changes how a farmer works from day one. It builds trust, protects animal welfare, accelerates value and creates the conditions for a customer to grow with Halter for years. Who we're looking for: We’re looking for a rare kind of global deployment leader: someone who has built high-performing onboarding, implementation or field rollout organisations before, and knows how to turn a complex, hands-on process into a repeatable operating model. You’ll have led teams across countries, cultures and time zones. You’ll know how to build regional leaders who can run their markets autonomously, while maintaining one global standard for quality, process, tools and customer outcomes. You’ll be commercially sharp. You’ll understand the relationship between deployment speed, cost to deploy, customer adoption, retention, expansion and revenue. You’ll know how to set goals, build attribution and use health scores to understand which customers are on track and which need help. You’ll have strong planning instincts. You’ll see a busy season coming and staff for it. You’ll know where the constraints are likely to appear, act early and build systems that make performance predictable. You’ll also be excited by the shift

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/customer-onboarding-director-at-halter-1084f3

Source: https://jobsbylevel.com/jobs/customer-onboarding-director-at-halter-1084f3

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