# Customer Relationship Officer - Priority Banking (UAE Nationals Only) - Dubai at Emirates Islamic

AI Level 1, AI centrality 14 out of 100. Dubai, United Arab Emirates.

## Details

- Company: [Emirates Islamic](https://jobsbylevel.com/companies/emirates-islamic)
- AI level: AI Level 1 (score 14 out of 100)
- Location: Dubai, United Arab Emirates
- Posted: October 7, 2026
- Apply: https://jobsbylevel.com/go/4a843529-4a7c-49b0-81af-d1d6633e50f7

## Description

To comply with country regulations, we are looking for UAE talent to fill this role. Job Responsibility: The primary purpose of this job is : Provide end to end customer service to Priority Banking customers as per bank TAT’s Assist the Relationship Managers to whom he/she is tagged by taking ownership of all servicing (queries, requests, complaints, application processing, etc.) related requirements of the customers under the RM’s portfolio. Along with supporting processing customer applications/ system requests etc. Ensure customers visiting the Priority Centers are serviced on priority with their requests/complaints Address customer complaints & provide First Contact Resolution where ever possible Ensure end to end follow up till the customer complaint is resolved and escalate when necessary Follow-up with customer post complaint resolution ensuring customer experience Adherence to applicable policies & procedures to safeguard bank’s interests Report discrepancies to management Ensure cross sell to each Priority Banking customer and ensure no Priority Banking customers have less than 5 products with the bank Job Skills & Qualifications: High School or Bachelor degree Relevant experience in related/similar job What we offer you: Competitive salary package Strong emphasis on work-life balance and wellbeing across the bank World-class Learning & Development platform and career development Generous annual leave entitlement and Private

Source: https://jobsbylevel.com/jobs/customer-relationship-officer-priority-banking-uae-nationals-only-dubai-at-emirates-islamic-ec7d41

## Cite this page

Level. https://jobsbylevel.com/jobs/customer-relationship-officer-priority-banking-uae-nationals-only-dubai-at-emirates-islamic-ec7d41.

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