# Customer Service Associate at UPS

UPS is hiring a Customer Service Associate. Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/9896948a-a113-402b-a2ae-ad111ecd4a1f).

AI Level 1, AI centrality 0 out of 100. GB - Leighton Buzzard (GBLEI).

## Details

- Company: [UPS](https://jobsbylevel.com/companies/ups)
- AI level: AI Level 1 (score 0 out of 100)
- Location: GB - Leighton Buzzard (GBLEI)
- Posted: October 9, 2026
- Apply: https://jobsbylevel.com/go/9896948a-a113-402b-a2ae-ad111ecd4a1f

## Description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: CUSTOMER SERVICE ASSOCIATE - Pharmacy Polar Speed UPS, Site 1, Chartmoor Road, Leighton Buzzard, Bedfordshire, LU7 4WG Monday to Friday - 37.5 hours per week, split shifts each week - 8am to 4.40pm, and 9.30am to 6pm Job Purpose and Key Responsibilities: Deal directly with clients by phone and email Respond promptly to customer enquiries and raise complaints where appropriate Order processing and invoicing Provide pricing and delivery information Comminicate and collaborate with all internal departtments Update and maintain accurate patient records on the patient database Recognise and report adverse events in accordance with SOP and within the specified timeline Rotate around the treatment therapies to develop a full skill set in all functions of the department Perform any general administration duties required to ensure the smooth running of the department Additional tasks may be requeste by the Seniors and Team Leaders, when appropriate to the skills and responsibilities of a Customer Service Associate Specialised Knowledge and Requirements: Excellent telephone manner Excellent organisational skills, show initiative and be proactive Must have a good eye for detail, be able to work well under pressure and be a quick learner Good working knowledge of IT packages: Word, Excel, Polar Track, Iternet/Intranet, Masternaut, Teams Team player mentality with ability to work on own initiative and influence others Must apprecaite the need for retaining confidentiality Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Source: https://jobsbylevel.com/jobs/customer-service-associate-at-ups-3fcf14

## Cite this page

Level. https://jobsbylevel.com/jobs/customer-service-associate-at-ups-3fcf14.

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