# Customer Service Associate at UPS

UPS is hiring a Customer Service Associate. Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/247455bc-3cfd-4eb6-a2c1-00df9a9f36ef).

AI Level 1, AI centrality 0 out of 100. GB - Leighton Buzzard (GBLEI).

## Details

- Company: [UPS](https://jobsbylevel.com/companies/ups)
- AI level: AI Level 1 (score 0 out of 100)
- Location: GB - Leighton Buzzard (GBLEI)
- Posted: October 9, 2026
- Apply: https://jobsbylevel.com/go/247455bc-3cfd-4eb6-a2c1-00df9a9f36ef

## Description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: CUSTOMER SERVICE ASSOCIATE - Pharmacy Polar Speed UPS, Site 1, Chartmoor Road, Leigton Buzzard, Bedfordshire, LU7 4WG Monday to Friday - 40 hours per week - split shifts each week, 8am to 5pm and 9am to 6pm Job Purpose and Key Responsbilities: Deal directly with customers over the phone and via email. Updating and maintaining accurant patient records on the patient database Recognise and report adverse events in accordance with SOP and within specified timeline Responde promplty to customer queries, and raise complaints where appropriate Rotate around the treatment therapies to develop a full skill set in all functions of the pharmacy administration department Order processing and invoicing Communicate/Collaborate with all internal departments Additional tasks may be requested by the Seniors or Team Leaders, when appropriate to the skills and responsibilitues of a Customer Service Associate Specialised Knowledge and Requirements Excellent telephone manner Excellent organisational skills, show initiative and be proactive Good working knowledge of IT packages, Word, Excel, Polar Track, Internet/Intranet, Masternaut Strong social and interpersonal skills when dealing with internal and external clients Must have a good eye for detail, be able to work well under pressure and be a quick learner Must be able to build effective working relationships with Senior Managers and their suport staff Team player mentality with the ability to work on own initiative and influence others Must appreciate the need for retaining confidentiality Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Source: https://jobsbylevel.com/jobs/customer-service-associate-at-ups-c88067

## Cite this page

Level. https://jobsbylevel.com/jobs/customer-service-associate-at-ups-c88067.

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