# Customer Service Associate Manager (Spanish Bilingual) at Wells Fargo

Wells Fargo is hiring a Customer Service Associate Manager (Spanish Bilingual). Level rates it Little AI ●○○○; you can [apply on Wells Fargo](https://jobsbylevel.com/go/352e3e95-0f5e-4261-8fa7-e86e97636a31?utm_medium=ai-agent).

AI Level 1, AI centrality 35 out of 100. Taguig City, Philippines.

## Details

- Company: [Wells Fargo](https://jobsbylevel.com/companies/wells-fargo)
- AI level: AI Level 1 (score 35 out of 100)
- Location: Taguig City, Philippines
- Posted: October 27, 2026
- Apply: https://jobsbylevel.com/go/352e3e95-0f5e-4261-8fa7-e86e97636a31?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=customer-service-associate-manager-spanish-bilingual-at-wells-fargo-2f87bb

## Description

About this role: Wells Fargo is seeking a Customer Service Associate Manager (Spanish Bilingual). We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In this role, you will: Supervise the daily activities of a Loan Production or Loan Servicing team to ensure timely completion, quality, and compliance in Lending Operations functional area Provide quality customer service to internal and external customers Identify opportunities for process improvement and risk control development in loan production or loan servicing activities Make day to day supervisory or tactical decisions related to Lending Operations functional area Resolve issues related to loan processing, documentation, pre-closing tasks, loan servicing activities, or underwriting under the direction of management Ensure compliance with Wells Fargo investor, legal, regulatory, or business policies Collaborate and consult with bank departments, vendors, merchants, clients, or investors Manage allocation of people and financial resources for Lending Operations Mentor and guide talent development of direct reports and assist in hiring talent Required Qualifications: 4+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 1+ years of Leadership experience Spanish Language Proficiency: Ability to communicate, comprehend and articulate information professionally and effectively in Spanish, both verbal and in writing Bilingual Contact Center Experience: Previous experience working in Spanish-bilingual environment, preferably within customer service or contact center operation Desired Qualifications: Professional proficiency in Spanish, with the ability to communicate effectively Job Expectations: Demonstrate flexibility to work U.S. business hours, with typical shift start times ranging from 10:00 PM to 07:00 AM PHT Report on-site at the designated work location as required Eligible for a hybrid work arrangement, subject to business needs and company policy Posting End Date: 3 Nov 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/customer-service-associate-manager-spanish-bilingual-at-wells-fargo-2f87bb

Source: https://jobsbylevel.com/jobs/customer-service-associate-manager-spanish-bilingual-at-wells-fargo-2f87bb

## Cite this page

Level. https://jobsbylevel.com/jobs/customer-service-associate-manager-spanish-bilingual-at-wells-fargo-2f87bb.

Get job alerts: https://jobsbylevel.com/newsletter