# Customer Solutions Specialist at KONE

KONE is hiring a Customer Solutions Specialist. It pays $100k-$131k a year and Level rates it Little AI ●○○○; you can [apply on KONE](https://jobsbylevel.com/go/0c70dd53-f39d-4506-894b-9112fde88e01?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. Moline IL Main Office.

## Details

- Company: [KONE](https://jobsbylevel.com/companies/kone)
- AI level: AI Level 1 (score 36 out of 100)
- Location: Moline IL Main Office
- Salary: $100k-$131k
- Posted: November 9, 2026
- Apply: https://jobsbylevel.com/go/0c70dd53-f39d-4506-894b-9112fde88e01?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=customer-solutions-specialist-at-kone-05f549

## Description

Company Overview Founded in 1910 , KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes , Corporate Knights for clean capitalism and others. Job Overview Are you ready to make your next career move to join our team as our Customer Solutions Specialist for KONE Americas in KONE Moline, IL? Do you enjoy supporting Front Lines and CSM Project Managers to ensure projects are sold and engineered correctly? Does working with field operations on installation processes and field support motivate you? Do you thrive in a work environment that prioritizes projects reviewed fulfills the codes, regulations, and safety requirements? Are you skillful with technological tools such as MS office, Excel, and Word? Do you demonstrate a passion for quality and results? Are you committed to promoting a safety culture in your team? If you answered a resounding YES to these questions, then we have an amazing opportunity for you! Job Duties As our Customer Solutions Specialist, you will successfully analyze, problem-solve and collaborate to ensure that objectives are completed by performing the required duties while working with your customers and colleagues. Your mission is to promote a positive culture by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results. You will bring minimum 5+ years of relevant Engineering experience. You will also use the knowledge gained through your Bachelor’s degree (Engineering or another relevant field) or several years experience in elevator business field operations. Hiring requirements Engineering / Business / Technical background Good understanding of KONE product applications, and order engineering processes. Product application experience. Good analytical skills. IT literacy. Fluent in MS Office, Excel, and Word skills. SAP knowledge Experience of elevator industry and capability to survey and assess existing equipment. Good communication skills, both written & spoken. Customer focused with excellent attention to detail. In-depth understanding of KONE elevator products and processes. Basic knowledge of competitors’ technical solutions Knowledge of supply engineering Project Management Skills About KONE At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance. We hire individuals who value culture because we believe culture drives innovation : We value your authentic self. Collaborative, creative, and supportive work environment. Passionate about safety, quality, and innovation We care about the communities where we live and work. Just some of our many benefits include: Competitive salary Flexible work schedule Opportunities to learn and grow 401K Employer Match 401k Employer Non-elective Contribution Well-being Program Medical, Prescription, Dental and Vision Insurance Digital Health Solutions & Telehealth Health Savings Account (HSA) Flexible Spending Accounts (FSAs) Employee Family Assistance Program (EFAP) Family & Medical Leave Parental Leave Leave to Care for a Domestic Partner Paid Time Off & Holidays Company Paid Life and AD&D Insurance Supplemental Life and AD&D Insurance Company Paid Short-term and Long-term Disability Buy-Up Long-term Disability Critical Illness

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/customer-solutions-specialist-at-kone-05f549

Source: https://jobsbylevel.com/jobs/customer-solutions-specialist-at-kone-05f549

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