# Customer Supply Chain Specialist at ASML

ASML is hiring a Customer Supply Chain Specialist. It pays $70k-$103k a year and Level rates it Little AI ●○○○; you can [apply on ASML](https://jobsbylevel.com/go/ee87a152-00c2-49b2-b2ff-9ced273af0a6?utm_medium=ai-agent).

AI Level 1, AI centrality 36 out of 100. Chandler, AZ, USA.

## Details

- Company: [ASML](https://jobsbylevel.com/companies/asml)
- AI level: AI Level 1 (score 36 out of 100)
- Location: Chandler, AZ, USA
- Salary: $70k-$103k
- Posted: November 5, 2026
- Apply: https://jobsbylevel.com/go/ee87a152-00c2-49b2-b2ff-9ced273af0a6?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=customer-supply-chain-specialist-at-asml-63221e

## Description

Introduction ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our main headquarters are located in Veldhoven, the Netherlands, and we also have 18 office locations around the United States- including main offices in Wilton, CT, Chandler, AZ, San Jose, CA and San Diego, CA. The Customer Supply Chain Specialist is responsible for executing US logistics activities related to escalations, managing inventory to support key performance indicators (KPIs), and building strong customer relationships for the Intel account in Chandler, Arizona. The mission of this position is to ensure a high level of customer satisfaction by consistently delivering excellent customer service through accountability, dedication, and responsiveness. Role and Responsibilities Responsibilities for this position include the following: Escalations and Process Control- Respond to and process incoming emergency parts orders. Enter and execute administrative controls in the SAP system. Communicate directly with internal customers to ensure their needs are understood, communicated, and fulfilled. Monitor daily escalations and follow up through technical support. Planning and Field Support- Serve as the main contact for the local CS Service organization and colleagues, providing supply chain expertise to support informed decisions. Drive the replenishment and allocation of parts. Analyze and review local service and sales parts usage based on historical data and/or projected requirements, and develop proposed stocking plans. Optimize spare parts and tool planning processes in the US, analyze requirements for relevant machines, and develop proposals for further optimization. Monitor critical parts and influence stocking levels to ensure effective coverage. Performance Management- Ensure customer lead time and fill rate targets are met, and analyze NAVs to identify root causes and corrective actions. Present relevant performance reports to stakeholders. Initiate alignment with local CS and the Account Team on the total demand plan (Service, FCOs, Install, UF) and the corresponding supply plan across short-, medium-, and long-term planning horizons, including NPI details such as definition and release status. Improve cooperation between local and central logistics on volume and NPIs. Continuous Improvement- Participate in strategic initiatives to optimize supply chain performance, reduce costs, and increase customer satisfaction. Education and Experience Bachelor’s degree in Business Engineering or Supply Chain, or equivalent years of education and relevant work experience. A master’s degree is preferred. 3–5 years of relevant field experience in a complex, customer-oriented logistics environment. Experience building strong customer relationships and supporting customer needs. This position serves as a key member of the Service Operation team, supporting machines at customer sites to maintain uptime. Knowledge of business complexity, supply chain operations, and/or the relevant industry. Experience defining and implementing new processes across the supply chain within agreed costs, with a proven track record of continuous improvement projects. Knowledge of Materials Requirement Planning (MRP). Advanced proficiency in Microsoft Excel and PowerPoint. Knowledge of ASML logistics procedures is preferred. Skills Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/customer-supply-chain-specialist-at-asml-63221e

Source: https://jobsbylevel.com/jobs/customer-supply-chain-specialist-at-asml-63221e

## Cite this page

Level. https://jobsbylevel.com/jobs/customer-supply-chain-specialist-at-asml-63221e.

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