# Customer Support Field Technician at ASML

ASML is hiring a Customer Support Field Technician. It pays $21-$30/hr and Level rates it Little AI ●○○○; you can [apply on ASML](https://jobsbylevel.com/go/5fe6b7cc-af04-4f55-be91-0085c95fdd1a?utm_medium=ai-agent).

AI Level 1, AI centrality 31 out of 100. Hillsboro, OR, USA.

## Details

- Company: [ASML](https://jobsbylevel.com/companies/asml)
- AI level: AI Level 1 (score 31 out of 100)
- Location: Hillsboro, OR, USA
- Salary: $21-$30/hr
- Posted: November 11, 2026
- Apply: https://jobsbylevel.com/go/5fe6b7cc-af04-4f55-be91-0085c95fdd1a?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=customer-support-field-technician-at-asml-345baa

## Description

Introduction to the Job ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers, the world's leading chipmakers, to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon. The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. ASML's Hillsboro operation supports some of the world's most advanced semiconductor manufacturers and plays a critical role in the installation, maintenance, and support of lithography systems that enable next-generation chip production. Technicians in Hillsboro work directly with leading-edge technology in a fast-paced manufacturing environment and play a key role in ensuring customer success and system performance. Role and Responsibilities As a CS Technician, you will assemble, repair and execute periodic maintenance at our customer site based on pre-existing action plans. If needed, you will execute basic troubleshooting following a predefined action plan (e.g., reset/power cycles) before escalating to the next level of support. Responsibilities Works from instructions and handles exceptions within these instructions, needs to make careful choices from learned options in comparable situations. Checks with senior technician or manager on prioritization and planning. Works under limited supervision on progress and results of followed procedures. Participates in existing feedback loop processes and identifies some learning opportunities. Contributes to existing continuous improvement activities. Education and Experience Candidates will be considered for placement at the appropriate level based on qualifications, experience, and demonstrated competencies. Customer Support Technician I - Education and Experience Associate’s degree (2-year) in a relevant technical field, or an equivalent combination of education, training, skills, and experience. Military technical training, vocational/trade school training, apprenticeships, technical certifications, and relevant technical experience may be considered toward equivalency. Basic knowledge and ability to use hand tools. Ability to read and interpret technical drawings, blueprints, schematics, or work instructions preferred. Semiconductor or related technical industry experience is a plus. Customer Support Technician II - Education and Experience Associate’s degree (2-year) in a relevant technical field and 2+ years of relevant experience; bachelor’s degree in a relevant technical discipline and 0 years of experience; or an equivalent combination of education, training, skills, and experience. Equivalent qualifications may include military technical training, vocational/trade school training, apprenticeships, technical certifications, or relevant hands-on experience. Experience troubleshooting, repairing, maintaining, or operating mechanical, electrical, electro-mechanical, automated, or other complex technical equipment. Ability to independently perform preventive maintenance, equipment recovery, and routine troubleshooting using established procedures and technical documentation. Ability to read and interpret technical procedures, schematics, blueprints, and work instructions. Semiconductor industry experience preferred. Skills Working at the cutting edge of

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